Improving Bugzilla Status Names

[Nate Graham]

On 09/22/2018 05:41 AM, Elvis Angelaccio wrote:
> We are talking about a pretty big change in our workflow

Can you comment on how this has impacted your workflow? For me it hasn't 
resulted in any workflow changes at all since the new strings mean the 
same thing as the old ones. The point was simply to soften them a bit.

e.g. RESOLVED WONTFIX and RESOLVED INTENTIONAL both mean the same thing 
("We won't be implementing this"). However, because feature requests get 
implemented and not fixed, the presence of the word "fix" in the phase 
WONTFIX implied that there is a bug that we are ignoring for some 
reason, which was obviously not true. The word INTENTIONAL does IMHO a 
better job of communicating "this is behaving as we have consciously 
designed it so we won't be changing it."

If someone makes a wishlist request that you won't do, I think closing 
it as RESOLVED INTENTIONAL is the appropriate course of action just like 
the old RESOLVED WONTFIX.

RESOLVED NOTABUG is for tickets that are actually support requests, 
complaints, or anything else not appropriate for a bug tracker, just 
like the old RESOLVED INVALID.

Nate