Proposal for a poll to users about bug triaging

[Gilles Caulier]

Hi,

Instead to start to talk with users about bugzilla, I recommend to separate
well the project with bugzilla sub-components.

In digiKam, i pass a lots of time to create sub-sections. This is the most
important task to do before triaging.

Remember that users are not developers. Some sections can be relevant of
some technical info from source code, so the developers must prepare the
sections before to delegate triaging to users. If users process a wrong
re-routage, this will be complex later to maintain a project.

See the sections created in bugzilla about digiKam project for example :

https://bugs.kde.org/editcomponents.cgi?product=digikam&showbugcounts=1

Best

Gilles Caulier

2018-02-28 12:35 GMT+01:00 Ilmari Lauhakangas <
ilmari.lauhakangas at libreoffice.org>:

> I am personally convinced that users do not know bug triaging is a thing
> and certainly not how much they could help developers by doing it. It would
> be very useful to test this by running a poll on https://blogs.kde.org/
> or somewhere.
>
> Questions could be something along the lines of
> "Did you know you can help KDE by analysing bug reports?"
> "Did you know you can analyse most bug reports with regular user skills?"
>
> Ilmari
>
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