Let's get rid of UNCONFIRMED/CONFIRMED

Martin Flöser mgraesslin at kde.org
Tue Feb 27 19:29:07 GMT 2018


Am 2018-02-27 20:22, schrieb Boudewijn Rempt:
> On Tuesday, 27 February 2018 20:19:24 CET Martin Flöser wrote:
>> Am 2018-02-27 13:43, schrieb Boudewijn Rempt:
>> > On Tuesday, 27 February 2018 13:30:12 CET Paul Brown wrote:
>> >> Is it true that users get confused by the bugtracking system? If so,
>> >> this is
>> >> an issue, right?
>> >
>> > Well, users can get confused by _everything_. Though I probably have
>> > more
>> > absolutely non-technical users reporting bugs than most other KDE
>> > projects. I
>> > haven't seen many signs of users being confused by UNCONFIRMED vs
>> > CONFIRMED,
>> > though.
>> 
>> In KWin we get quite often the "bug open for X months and still
>> unconfirmed!!!!" Which I have to answer with "unconfirmed has no 
>> meaning
>> in the development of KWin". If we can get rid of this conflict area I
>> would be very happy.
>> 
> 
> That's why I want to have a visible distiction between "reported, 
> nobody
> looked at it yet" and "reported, someone looked at it, couldn't 
> reproduce yet"
> that _does not mark the bug as resolved_.

For KWin at least I would not need the destinction. Every bug is looked 
at in less than 24 hours. On the other hand no bug is reproduced till I 
try to fix it. And that can take time, sometimes years, sometimes never.



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