Changes to the bugzilla workflow: 2 proposals

[Eike Hein]

On 12/12/2016 06:35 AM, Luigi Toscano wrote:
> b) change back the initial state from UNCONFIRMED to NEW.
> 
> This was the default until Bugzilla 3. But Many of our developers don't really
> use the UNCONFIRMED->CONFIRMED transition and this confuses the users.
> Moreover, NEW is still the initial status on various bugzilla instances.
> I would introduce an ASSIGNED state so that developers that want to mark that
> they have acknowledged it and they are going to work on it can do it.
> 
> What do you think?

I heavily agree with the NEW thing - all my bug queries list both,
so I don't bother managing the state, and users feel really annoyed
by UNCONFIRMED. It's unnecessary bad feelings.


Cheers,
Eike