Changes to the bugzilla workflow: 2 proposals

[Luigi Toscano]

Hi,

I would like to propose two changes to the Bugzilla workflow for our instance
on bugs.kde.org. The two proposals are totally independent from each other.

a) use the "needinfo" flag instead of the NEEDINFO status.

This is implemented on various instances of bugzilla (mozilla.org, redhat.com,
opensuse.org) and allows the requester to set a needinfo on one or more
specific user.


b) change back the initial state from UNCONFIRMED to NEW.

This was the default until Bugzilla 3. But Many of our developers don't really
use the UNCONFIRMED->CONFIRMED transition and this confuses the users.
Moreover, NEW is still the initial status on various bugzilla instances.
I would introduce an ASSIGNED state so that developers that want to mark that
they have acknowledged it and they are going to work on it can do it.

What do you think?

-- 
Luigi