White ink on a white background

[Gilles Caulier]

Hi Nadine,

This white screen problem has been already reported. This is due to an
OpenGL incompatibility on your video card driver with the Qt frameworks.

Did you use the Qt5 or Qt6 version of digiKam ? It's suffixed in the
installer file name. The Qt6 version (which is the recommended) must fix
the problem.

Best

Gilles Caulier

Le lun. 18 nov. 2024 à 14:53, Nadine Helkenn <cnhelkenn at comcast.net> a
écrit :

> Ok, I've done it again. I have broken digiKam!!
>
> I got excited about the new release & downloaded/installed it. To my
> surprise, it came up with basically a blank white screen. It the process of
> moving the mouse around, I discovered that the invisible images are there,
> but can't be seen against the white background. I know they are there
> because when I hover with the mouse, the tool-tips are visible.
>
> I have tried a few things to remedy the situation:
>      I uninstalled & reinstalled
>      I rebooted the computer
>      I uninstalled, rebooted the computer, & reinstalled
>      I uninstalled & reinstalled a previous version
>      I downloaded the updated exiftool & restarted digiKam (yes, by
> hovering I can find & open 'Configure - digiKam')
>      I uninstalled & reinstalled  the new release
>
> None of the above has improved my situation. I can access the image editor
> & see the selected image. Briefly I was able to see the menu items at the
> top & the status bar at the bottom. But my thumbnail view stays all white.
> I do not see the image when I select preview. I can open the 'Edit
> Metadata' window. I can find 'Properties', 'Metadata', 'Colors', etc along
> the right-hand edge & left-hand edge of the screen. I see no frames around
> the images & no format info, nor blue around the selected image. The pop-up
> at the bottom of screen tells me that 'Find new items' has finished. It's
> like I'm looking at a series of igloos in a snowstorm.
>
> I do have the lens icon w/'digiKam' in the upper left corner & the
> minimize, maximize, & exit buttons on the upper right.
>
> I don't have any idea how I made this happen.
>
> My hope is that someone can help me fix it!
>
> I'm running Windows 10 & it is appropriately updated. I also have a debug
> log.
>
> (Naughty) Nadine (because I keep breaking things)
>
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