[Bugsquad] Custom fields for bugzilla

[Michael Leupold]

Hi,

I did a writeup of all the stuff we might like to have in bugzilla and wanted 
some feedback.

Something that's about to come anyways:
* NEEDSINFO - this could be a flag but I think dirk already has plans to 
implement that workflow-enabled

Existing fields we need enabled:
* enable useqacontact - This will give us an extra QA Contact field we can put 
the bugsquad assignee into. This assignee will receive mails as if he was CCed 
to the bug.

New fields:
* cf_bugsquad_on - date-field. if set this shows that and when the bug was 
triaged.
* cf_bugsquad_reproduce - selection box. Yes/No - if we could reproduce the 
bug
* cf_bugsquad_resolution - multiple-selection box. These are our proposed 
resolutions. The values are the same as the standard ones, WORKSFORME, FIXED, 
... + WISH (for making it a wish)
* cf_bugsquad_special_need - text-field describing special needs this bug has 
(special server software, special locale, ...)
* cf_bugsquad_duplicate - text-field. If we think a bug is a duplicate we can 
enter the possible duplicate here as well as the cause why we think it's a 
duplicate.
-> The cause for setting the fields (especially cf_bugsquad_resolution) has to 
be entered into the comment field - so that stays basically the same like we 
do now.

* new FLAGS:
  * bs_developer - bugs needing special attention
  * bs_high-profile - high profile bugs
  * bs_delayed - if the bug couldn't be checked due to NEEDSINFO or 
cf_bugsquad_special_need

Version field policy:
The version field policy should be the same for all applications we triage. I 
propose setting the last version this bug could be reproduced. This will help 
developers backporting fixes and also tell us which bugs we could re-triage if 
a new version is released.

No longer needed in my opinion:
"no longer in 4.x". We'll be able to tell that from the version and 
cf_bugsquad_resolution/reproduce.

Policy for double checking:
As all the flags and fields we introduce are searchable we'll be able to look 
for bugs that have a cf_bugsquad_resolution set but aren't RESOLVED yet. Like 
this it's easy to find bugs that should be double-checked before they are 
closed.

A problem that will need to be solved:
If all operation takes place in bugzilla we'll either have to give new 
triagers full permission to get them started, have them record their findings 
externally or give them a subset of the permissions so they can access all the 
fields they need for triage (and give them full permissions like we do now).

Please post your ideas. I want to get this to the sysadmins as soon as it's 
agreen upon.

Regards,
Michael