Amarok Crash Handler to KDE?

Sébastien Laoût slaout at linux62.org
Wed Jun 21 10:44:23 UTC 2006


Le Mardi 20 Juin 2006 18:29, vous avez écrit :
> The reason I made it open an email window is that it stops the user
> being frightened about what is being sent to us, it's simple, it's
> email, they understand email, they just have to push the send button.
>
> Also it gives us an email address to correspond with, and it makes it
> easy for them to attach music files, screenshots etc. if they need to.
> Email is a flexible, tried and tested system.
>
> [...]
>
> It used to be the backtrace was an attachment, but this was changed as
> it was a PITA for us to open attachments all the time. It doesn't hurt
> that the user sees the backtrace, they don't understand it but thus they
> just ignore it. I see no reason to hide it really.

Ah, OK.
I understand better now.
I haven't thinked to those issues.

> For a KDE 4 solution I'd agree with a less technical solution, basically
> a modified Dr. Konqi without a backtrace tab, as you say, what's the
> point? The user doesn't care about a definition for a SIGSERV etc.
> either. I'd still make the send report button open a plain email compose
> dialog myself though, for the reasons I stated above.

Now agree.
Would be way better.

> In fact what I described above would be an improved solution for Amarok
> too. What we have was the minimum required to get it working.

If I have time I will try to do it.
Tough it's not one of my priorities ;-)

Best regards,
Sébastien Laoût.



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