For 2.2: Moving Rescan Collection back?

[Jeff Mitchell]

Ian Monroe wrote:
> On Thu, Sep 24, 2009 at 9:31 PM, Jeff Mitchell <mitchell at kde.org> wrote:
>> Ian Monroe wrote:
>>> On Thu, Sep 24, 2009 at 7:09 PM, Mark Kretschmann <kretschmann at kde.org> wrote:
>>>> Putting it there just because of bugs in the program smells like a
>>>> workaround... or in other words, a hack. We did this a lot in Amarok
>>>> 1, and the tangled UI in some parts was the result.
>>> Yea, but we don't have much choice. We can't just pretend that major
>>> problems don't exist when they do.
>> I've heard from users a large number of "I tried Update Collection over
>> and over and it didn't help anything." But when I tell them how to find
>> Rescan Collection, it often fixes their problem.
>>
>> Mark is right that it's a usability issue. Unfortunately, bad
>> discoverability is also a usability issue, and in this case I believe it
>> might be a more frustrating one for the end user -- if they had seen
>> Rescan Collection, it might have saved them from having to throw their
>> hands up and seek help. So we're caught between two instances of bad
>> usability, and a string freeze preventing us from fixing it.
>>
>> I think that renaming the items, once string freeze is over, will
>> significantly reduce confusion...but in the meantime, I think the
>> benefit of having that option easily discoverable to the end user
>> outweighs the potential confusion (which there will be, and we will get
>> questions -- you just won't see the other side of it, since people that
>> use Rescan Collection to solve their problems are not as likely to come
>> and tell us about it. Which is almost an argument against it -- less
>> likely to file bugs, so problems less likely to get fixed.  :-)  )
> 
> You better back up that assertion that there's a correlation between
> bug reports and bug fixes with some real solid data points buddy.
> 
> :P
> 
> Ian, who is pretty disillusioned with public bug report systems

Heh. I've fixed a ton of reported bug  :-P

But I was mostly being sarcastic/cynical...I wouldn't ever rely on users
reporting bugs over having something necessary and discoverable
available to them  :-)

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