"Organize files" dialog fail

[Myriam Schweingruber]

On Sat, Oct 3, 2009 at 11:02, Myriam Schweingruber
<schweingruber at pharma-traduction.ch> wrote:
> Hi all,
>
> here is the problem:
>
> This is now about the 6th user that accuses Amarok to be responsible
> for loosing files. Two even blatantly lied and pretended they did not
> uses the "Organize files" dialog and lost files (one of them found
> strange folders named A, B, C afterwards, but "I didn't use that
> option, it was done automatically" *sigh*).
>
> Now here is my proposition:
>
> * Either we remove this option altogether, since it seems to be too
> easy to discover for uninformed users and, frankly, the dialog is far
> from clear, no warnings that files are gonna be moved and it can screw
> up big time,.
> * or we work on this with more priority. It moves files without
> warnings, no warning neither if the destination doesn't have enough
> space to hold the files or if the users has no permission to write
> into. This is really serious and two users lost 50 Gb and 80 Gb of
> data each.
>
> Of course we can repeat ourselves and tell them "Why did you do
> this?", but I consider this dialog an ugly bug and, frankly, who can
> use this feature really in the current state? There is not even a
> possibility to move files elsewhere than one of the collection folders
> (requested quite often btw.), it renames files without proper warning
> and even removes file extensions which is a complete failure. Don't
> forget that most users are neither experts nor advanced users and we
> should prevent them from doing silly mistakes, since it will fall back
> on us anyway. Their accusations can be found with Google all over and
> "Amarok lost 80 Gb of data" and "Amarok screwed up my collection" is
> not what we want to read. We have had enough bad publicity so far.
>
> For more information, please see also the following forum posts
> (search results):
>
> * http://forum.kde.org/viewtopic.php?f=116&t=79596&hilit=lost+files+Amarok
> * http://forum.kde.org/viewtopic.php?f=116&t=73611&hilit=lost+files+Amarok
> * http://forum.kde.org/viewtopic.php?f=116&t=82628&hilit=organize+files
> * http://forum.kde.org/viewtopic.php?f=116&t=81056&hilit=organize+files
> * http://forum.kde.org/viewtopic.php?f=116&t=78832&hilit=organize+files
> * http://forum.kde.org/viewtopic.php?f=116&t=74520&hilit=organize+files
> * http://forum.kde.org/viewtopic.php?f=115&t=74128&hilit=organize+files
> * http://forum.kde.org/viewtopic.php?f=115&t=74657&hilit=organize+files
> * http://forum.kde.org/viewtopic.php?f=115&t=73460&hilit=organize+files
> * http://forum.kde.org/viewtopic.php?f=115&t=74624&hilit=organize+files
>
>
> and here are the relevant bug reports:
>
> * https://bugs.kde.org/show_bug.cgi?id=126283
> * https://bugs.kde.org/show_bug.cgi?id=180376
> * https://bugs.kde.org/show_bug.cgi?id=204807
> * https://bugs.kde.org/show_bug.cgi?id=206345 (more a consequence of)
> * https://bugs.kde.org/show_bug.cgi?id=209112 (closed as invalid, but
> still a failure of the dialog)

And I forgot this report: https://bugs.kde.org/show_bug.cgi?id=174663


Regards, Myriam
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