"Organize files" dialog fail

[Myriam Schweingruber]

Hi all,

here is the problem:

This is now about the 6th user that accuses Amarok to be responsible
for loosing files. Two even blatantly lied and pretended they did not
uses the "Organize files" dialog and lost files (one of them found
strange folders named A, B, C afterwards, but "I didn't use that
option, it was done automatically" *sigh*).

Now here is my proposition:

* Either we remove this option altogether, since it seems to be too
easy to discover for uninformed users and, frankly, the dialog is far
from clear, no warnings that files are gonna be moved and it can screw
up big time,.
* or we work on this with more priority. It moves files without
warnings, no warning neither if the destination doesn't have enough
space to hold the files or if the users has no permission to write
into. This is really serious and two users lost 50 Gb and 80 Gb of
data each.

Of course we can repeat ourselves and tell them "Why did you do
this?", but I consider this dialog an ugly bug and, frankly, who can
use this feature really in the current state? There is not even a
possibility to move files elsewhere than one of the collection folders
(requested quite often btw.), it renames files without proper warning
and even removes file extensions which is a complete failure. Don't
forget that most users are neither experts nor advanced users and we
should prevent them from doing silly mistakes, since it will fall back
on us anyway. Their accusations can be found with Google all over and
"Amarok lost 80 Gb of data" and "Amarok screwed up my collection" is
not what we want to read. We have had enough bad publicity so far.

For more information, please see also the following forum posts
(search results):

* http://forum.kde.org/viewtopic.php?f=116&t=79596&hilit=lost+files+Amarok
* http://forum.kde.org/viewtopic.php?f=116&t=73611&hilit=lost+files+Amarok
* http://forum.kde.org/viewtopic.php?f=116&t=82628&hilit=organize+files
* http://forum.kde.org/viewtopic.php?f=116&t=81056&hilit=organize+files
* http://forum.kde.org/viewtopic.php?f=116&t=78832&hilit=organize+files
* http://forum.kde.org/viewtopic.php?f=116&t=74520&hilit=organize+files
* http://forum.kde.org/viewtopic.php?f=115&t=74128&hilit=organize+files
* http://forum.kde.org/viewtopic.php?f=115&t=74657&hilit=organize+files
* http://forum.kde.org/viewtopic.php?f=115&t=73460&hilit=organize+files
* http://forum.kde.org/viewtopic.php?f=115&t=74624&hilit=organize+files


and here are the relevant bug reports:

* https://bugs.kde.org/show_bug.cgi?id=126283
* https://bugs.kde.org/show_bug.cgi?id=180376
* https://bugs.kde.org/show_bug.cgi?id=204807
* https://bugs.kde.org/show_bug.cgi?id=206345 (more a consequence of)
* https://bugs.kde.org/show_bug.cgi?id=209112 (closed as invalid, but
still a failure of the dialog)

I didn't take into account the numerous wishes, since there might be
dupes I didn't triage yet, but only the amount of reports in the forum
and on b.k.o. are self-explaining.


Regards, Myriam
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