Forum activity

[Stefan Werden]

On Wed, 30 Nov 2011 07:18:13 -0800, Carl Symons wrote:
> On Wed, Nov 30, 2011 at 3:02 AM, Aaron J. Seigo <aseigo at kde.org> 
> wrote:
>> On Wednesday, November 30, 2011 11:40:57 Thomas Pfeiffer wrote:
>>
>>> I just took a look at the official Plasma Active forum
>>
>>> (http://forum.kde.org/viewforum.php?f=211) and saw that the 
>>> majority of
>>
>>> posts is unanswered since several weeks there.
>>
>> it's pretty much impossible to develop the software and pay 
>> attention to the
>> forums as well; both end up taking a lot of time on their own ;)
>>
>> for the forums to succeed, we need users who can help other users 
>> and triage
>> difficult questions to the developers for (hopefully quick) answers 
>> that can
>> then be relayed back to the forums
>>
>> it's really no different than 1st, 2nd, 3rd, etc levels of support 
>> in a
>> commercial product in that way
>>
>> --
>>
>> Aaron J. Seigo
>>
>
> I sent a guy to the forum with a question about installing PA on
> openSUSE 12.1. He was answered there within a couple of days...by
> directing him back to the installation instructions. I think that
> community.kde.org/Plasma/Active/Installation had changed since his
> original inquiry.
I had some talks. For a lot of users PA is seen as another Desktop. So 
they try to select it during installation with YaST2.
This does not work, because PA is not part of the standard openSUSE 
12.1 nor the official repo.

So they only have 2 changes. Taking the repo of sebas for 12.1 and 
follow the instruction as it is provided in the plasma wiki, or 
downloading the preconfigured usb-stick-image and use the 
live-installation process as discribed by open-slx.

All other ways are only doable for developers, for example checkout 
git, compile, install cycle.
>
> Keeping the PA wiki up to date and staying on top of forum.kde.org
> provide a sustainable knowledge base. They can also support each
> other. These tools are superior to interruptions and fleeting 
> comments
> on IRC#active. They also show an engaged community to newcomers who
> can't get the same impression from dipping into IRC. A vibrant
> community will go a long way toward PA adoption. We don't really have
> many ways for getting the word out.
Currently I feel technicans and early adoptes still dominating. Very 
little people writing articles or doing videos.
I sponsored tablets, but it still not in the way we all like to have 
it.

>
> It makes sense for forum.kde.org > KDE software > Plasma Active
> (http://forum.kde.org/viewforum.php?f=211) to be as much a hub of
> activity as possible. KDE is the source of a lot of publicity. We
> certainly need to assist users--which the open-slx forum is doing. 
> But
> we also need to gather momentum and the KDE forum seems like an
> excellent avenue for that.
So may be we can find a joined model and open-slx can share something 
here. I'm not a forum specialist.
Any idea?
>
> You can get email notifications from the Plasma Active forum through
> the User Control Panel link (on the left of the top grey bar). In the
> left menu "Manage subscriptions".
>
> Carl
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