[kio-extras] [Bug 495299] New: Krusader File Manager - MTP File Transfer Protocol - Error accessing Android Device

[Ben]

https://bugs.kde.org/show_bug.cgi?id=495299

            Bug ID: 495299
           Summary: Krusader File Manager - MTP File Transfer Protocol -
                    Error accessing Android Device
    Classification: Frameworks and Libraries
           Product: kio-extras
           Version: 24.08.2
          Platform: openSUSE
                OS: Linux
            Status: REPORTED
          Severity: normal
          Priority: NOR
         Component: MTP
          Assignee: unassigned-bugs at kde.org
          Reporter: globalunity at disroot.org
                CC: elvis.angelaccio at kde.org
  Target Milestone: ---

STEPS TO REPRODUCE:

1. Connect Samsung Galaxy Note 10+ to PC via USB 3.0 Cable
2. Run File Krusader
3. Select 'Allow' on Android Phone to Question "Allow access to phone data?"
4. In Krusader under devices click on 'SAMSUNG_Android'


OBSERVED RESULT:

Error - the file or folder mtp udi=-org-kde-solid-udev-sys-devices-pci0000
00-0000 00 14.0-usb1-1-3 does not exist
is displayed in krusader


EXPECTED RESULT:

Krusader should show both internal and External (MicroSD Card) folders of phone


Krusader Version: 2.8.1 "A New Day"
Android Version: 12


NOTE: Dolphin File manager version 24.08.2 works perfectly fine accessing my
Android device



SOFTWARE/OS VERSIONS:

Operating System: openSUSE Tumbleweed 20241022
KDE Plasma Version: 6.2.1
KDE Frameworks Version: 6.7.0
Qt Version: 6.8.0
Kernel Version: 6.11.3-2-default (64-bit)
Graphics Platform: Wayland
Processors: 12 × 11th Gen Intel® Core™ i5-11500 @ 2.70GHz
Memory: 31.2 GiB of RAM
Graphics Processor: AMD Radeon RX 6600
Manufacturer: Gigabyte Technology Co., Ltd.
Product Name: H510M DS2V


ADDITIONAL INFORMATION - RELATED BUGS:

error when trying to access mtp device - file or folder doesn't exist
https://bugs.kde.org/show_bug.cgi?id=489785

can't connect to android in wayland without dolphin
https://bugs.kde.org/show_bug.cgi?id=490240

Can't access one Android phone via MTP and Dolphin (errors "The file or folder
does not exist" and "Could not enter folder")
https://bugs.kde.org/show_bug.cgi?id=486716

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