[KRdp] [Bug 488883] New: Connecting with Windows RDP client fails with "An internal error has occurred"

bugzilla_noreply at kde.org bugzilla_noreply at kde.org
Fri Jun 21 11:45:58 BST 2024


https://bugs.kde.org/show_bug.cgi?id=488883

            Bug ID: 488883
           Summary: Connecting with Windows RDP client fails with "An
                    internal error has occurred"
    Classification: Plasma
           Product: KRdp
           Version: 6.1.0
          Platform: Other
                OS: Other
            Status: REPORTED
          Severity: normal
          Priority: NOR
         Component: general
          Assignee: unassigned-bugs at kde.org
          Reporter: fell at fellr.net
                CC: ahiemstra at heimr.nl
  Target Milestone: ---

SUMMARY
I wanted to test out the new RDP feature in Plasma 6.1, but it seems like it
does not work. When attempting to connect with the Windows 10 RDP client (see
details below) it fails with "An internal error has occurred". Unfortunately it
does not give me any other information.

The physical monitor of the remote machine was turned off when testing, this
may or may not be related.

STEPS TO REPRODUCE
1. Set up a system with Plasma 6.1
2. Enable the RDP server in the system settings
3. (May be optional) Turn off or disconnect the monitor
4. Attempt to connect from a Windows machine
5. Accept the warning about the self-signed certificate

OBSERVED RESULT
The RDP client initially connects. It warns about a self signed certificate.
After confirmation, it displays a black window matching the screen dimensions
and an error message reading "An internal error has occurred".

EXPECTED RESULT
The RDP client initially connects. It warns about a self signed certificate.
After confirmation, it displays an interactive window showing the screen of the
remote machine.

SOFTWARE/OS VERSIONS
Operating System: Arch Linux
KDE Plasma Version: 6.1.0
KDE Frameworks Version: 6.3.0
Qt Version: 6.7.1
Kernel Version: 6.9.5-zen1-1.1-zen (64-bit)
Graphics Platform: wayland
Processors: 24 × AMD Ryzen 9 3900X 12-Core Processor
Memory: 31.3 GiB of RAM

Remote Desktop Connection:
Shell Version 10.0.19041
Control Version 10.0.19041
©2017 Microsoft Corporation. All rights reserved.
Network Level Authentication supported.
Remote Desktop Protocol 10.8 supported.

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