[KRdp] [Bug 488358] New: Connecting to a system with a higher resolution screen compared the client sends an image that is too large

Nate Graham bugzilla_noreply at kde.org
Tue Jun 11 16:08:40 BST 2024


https://bugs.kde.org/show_bug.cgi?id=488358

            Bug ID: 488358
           Summary: Connecting to a system with a higher resolution screen
                    compared the client sends an image that is too large
    Classification: Frameworks and Libraries
           Product: KRdp
           Version: unspecified
          Platform: Other
                OS: Linux
            Status: REPORTED
          Keywords: usability
          Severity: normal
          Priority: NOR
         Component: general
          Assignee: unassigned-bugs at kde.org
          Reporter: nate at kde.org
                CC: ahiemstra at heimr.nl
  Target Milestone: ---

I am unsure if this is a client issue. Reporting anyway, just in case it's not.

Setup is:
- Server: Linux Laptop with 4K screen @ 225% scale running git master
everything and a KRDP server
- Client: Windows 10 PC with a 1080p screen running the Remote Desktop
Connection app

When I connect to the server using this client, it opens in full screen mode
and shows 1/4 of the server's screen. See attached screenshot. This is not
usable as there is no way to access the remaining 3/4 of the screen area!

I can mostly fix this by entering windowed mode, whereupon the window gets
scrollbars so I can access the other parts of the screen. If I change the
zoom/scale in the client to 50%, I can fix the remainder of the issue and see
everything at once.

Is there anything we can do on the serve side for this, or is the client solely
responsible for handling mismatched resolutions between the client and server
and/or scaling the display? Apologies if this is obvious, but I'm not familiar
with the typical cultural conventions of RDP client software.

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