[kde] [Bug 490537] New: Tacking screenshot on Dell is a challenge, every time Windows 10 is hanging

Saurabh bugzilla_noreply at kde.org
Sat Jul 20 08:23:02 BST 2024


https://bugs.kde.org/show_bug.cgi?id=490537

            Bug ID: 490537
           Summary: Tacking screenshot on Dell is a challenge,  every time
                    Windows 10 is hanging
    Classification: I don't know
           Product: kde
           Version: unspecified
          Platform: Other
                OS: Other
            Status: REPORTED
          Severity: minor
          Priority: NOR
         Component: general
          Assignee: unassigned-bugs at kde.org
          Reporter: skcwebworld+blk at gmail.com
  Target Milestone: ---

Hello,

I hope you're doing well. I'm facing a recurring issue with my Dell computer
running Windows 10. Every time I attempt to take a screenshot, the system hangs
or becomes unresponsive. This problem is becoming increasingly frustrating and
is significantly impacting my productivity.

I've tried using various methods to capture screenshots, including the Print
Screen key, the Snipping Tool, and even third-party screenshot software, but
the result is always the same: my computer freezes. I've ensured that my
Windows 10 operating system is up-to-date and that all drivers are current, but
the issue persists.

I suspect there might be a conflict or a software-related issue causing this
problem, but I'm not sure how to pinpoint it or resolve it. I rely heavily on
taking screenshots for my work and personal tasks, so finding a solution is
quite urgent for me.

Could you please provide some guidance on how to diagnose and fix this issue?
Any steps or troubleshooting tips you can offer would be greatly appreciated.
If there's a need for more detailed technical information about my system, I'd
be happy to provide it.

Thank you in advance for your assistance. Looking forward to your response.

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