[kio-extras] [Bug 497605] New: MTP not working. Says "Could not enter folder /Internal storage."

bugzilla_noreply at kde.org bugzilla_noreply at kde.org
Tue Dec 17 14:51:25 GMT 2024


https://bugs.kde.org/show_bug.cgi?id=497605

            Bug ID: 497605
           Summary: MTP not working. Says "Could not enter folder
                    /Internal storage."
    Classification: Frameworks and Libraries
           Product: kio-extras
           Version: 24.12.0
          Platform: Arch Linux
                OS: Linux
            Status: REPORTED
          Severity: normal
          Priority: NOR
         Component: MTP
          Assignee: unassigned-bugs at kde.org
          Reporter: wrought.iron364 at gmail.com
                CC: elvis.angelaccio at kde.org
  Target Milestone: ---

SUMMARY
When I try to mount my phone's storage via MTP, dolphin fails to do so.

Since kiod automatically grabs all MTP devices and plasma-workspace depends on
kio-extras, I'm deadlocked out of accessing my phone via MTP using any and all
means.
This problem has persisted for me for over a year now, and there was never a
time when it did work for me.

STEPS TO REPRODUCE
1. Attach phone via USB-C.
2. Unlock phone and grant file access.
3. Open "Disks & Devices" via the Task Manager.
4. Click "Open in File Manager," and witness Dolphin launch.
5. Open the "Internal Storage" folder, and witness Dolphin throw an error
saying "Could not enter folder /Internal storage."

OBSERVED RESULT
Dolphin errors out with "Could not enter folder /Internal storage."

EXPECTED RESULT
Dolphin opens the desired folder on my phone via MTP.

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: Arch Linux
KDE Plasma Version: 6.2.4
KDE Frameworks Version: 6.9.0
Qt Version: 6.8.1

ADDITIONAL INFORMATION
My phone registers as a Portable Media Player named "SAMSUNG_Android"

-- 
You are receiving this mail because:
You are the assignee for the bug.


More information about the Unassigned-bugs mailing list