[kde] [Bug 477618] New: Audio problem on zoom + kubuntu 23.10
Gavin
bugzilla_noreply at kde.org
Mon Nov 27 15:00:34 GMT 2023
https://bugs.kde.org/show_bug.cgi?id=477618
Bug ID: 477618
Summary: Audio problem on zoom + kubuntu 23.10
Classification: I don't know
Product: kde
Version: unspecified
Platform: Kubuntu
OS: Linux
Status: REPORTED
Severity: normal
Priority: NOR
Component: general
Assignee: unassigned-bugs at kde.org
Reporter: gavin72 at gmail.com
Target Milestone: ---
SUMMARY
I am using kubuntu 23.10, and have sound issues with zoom 5.16.6 (382). I have
a Jabra Speak 510 running thorugh USB.
When I first connect to a meeting, I hear nothing (but apparently my mic does
work, so others can hear me). If I open audio settings and switch the profile
from Analog Stereo Output + Mono Input to Digital Stereo Output + Mono Input
(or vice versa, it's the action of changing the profile that seems important),
then the sound works.
At seemingly random points during a zoom call, the sound dies and I have to
switch profile again.
I never had this issue with kubuntu 22.04 LTS. I have not noticed similar
problems applications which only output, eg vlc or clementine.
STEPS TO REPRODUCE
1. Join a zoom meeting
OBSERVED RESULT
No sound output until switching audio profile
EXPECTED RESULT
Sound should work without having to switch profile
SOFTWARE/OS VERSIONS
KDE Plasma Version: 5.27.8
KDE Frameworks Version: 5.111.0.0
Qt Version: 5.15.10
Kernel 6.5.0-13
Zoom 5.16.6 (382).
ADDITIONAL INFORMATION
I don't know if this is a zoom problem, an ubuntu problem, or a kde problem...
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