[drkonqi] [Bug 329949] New: crash reporter fails with obscure error message after logging in to KDE Bugtracking System
Henk Langeveld
henk at hlangeveld.nl
Tue Jan 14 09:10:56 GMT 2014
https://bugs.kde.org/show_bug.cgi?id=329949
Bug ID: 329949
Summary: crash reporter fails with obscure error message after
logging in to KDE Bugtracking System
Classification: Unclassified
Product: drkonqi
Version: unspecified
Platform: Kubuntu Packages
OS: Linux
Status: UNCONFIRMED
Severity: grave
Priority: NOR
Component: general
Assignee: unassigned-bugs at kde.org
Reporter: henk at hlangeveld.nl
CC: kiagiadakis.george at gmail.com
The version value '0.4' is not active.
Please press Back and try again.
Reproducible: Always
Steps to Reproduce:
1. Make something crash (In this case changing height in Panel Settings)
2. Wait for the crash reporter
3. Fill in lots of detail
4. Create a bugs.kde.org account, if necessary
5. Enter credentials
6. Add additional info
7. Submit
8. See it fail
Actual Results:
The version value '0.4' is not active.
Please press Back and try again.
Expected Results:
This service should do one of:
1. Fail more gracefully.
2. Supply a hint to alternative ways for reporting errors.
3. Use a different backend (Is BzAPI stable?)
4. Fall back on collecting statistics (just the crash reports, no user
interaction, except for approval.)
This is my first experience with KDE after several years.
A crash reporting service should be a slam/dunk experience.
I'm marking this as Grave, as I feel that the crash reporter in its current
state should be disabled until there is a proper backend.
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