[drkonqi] [Bug 315073] New: DrKonqi should prevent users from reporting crashes from outdated versions.

[Jekyll Wu]

https://bugs.kde.org/show_bug.cgi?id=315073

            Bug ID: 315073
           Summary: DrKonqi should prevent users from reporting crashes
                    from outdated versions.
    Classification: Unclassified
           Product: drkonqi
           Version: 2.1.5
          Platform: Other
                OS: Linux
            Status: CONFIRMED
          Severity: wishlist
          Priority: NOR
         Component: general
          Assignee: unassigned-bugs at kde.org
          Reporter: adaptee at gmail.com
                CC: kiagiadakis.george at gmail.com

Currently DrKonqi doesn't do any check of the version of the crashed
application. That is why bugs.kde.org still receives useless crash reports from
KDE 4.4 or so (I personally regard any report from older than 4.8.5 as useless
at the moment). That is just waste of time, for both reporters and
developers/triagers.

Now that DrKonqi uses the Product.get API to fetch product information[1], it
knows which versions are active and which versions are inactive. So it is
doable for DrKonqi to detect users are using some no-longer-supported version
and ask users to try new versions instead of reporting the problem.

Take the 'amarok' product on bugs.kde.org as a example:

    2.5-git     inactive
    2.5.0       inactive
    2.6-git     inactive
    2.6.0       active
    2.7.0       active

So when drkonqi detects a crash from amarok-2.5.0, it should inform users they
are using one outdated version and prevent them from adding useless report to
bugs.kde.org.

That method requires developers maintaining version information on bugs.kde.org
in a serious way. Every version should be available, and every outdated version
should be set as inactive.

As a complementary method, DrKonqi can also check the kdelibs version
(KDE_VERSION_STRING), since a system with outdated kdelibs almost always
implies outdated applications, too.


[1] https://reviewboard.kde.org/r/108512


Reproducible: Always

-- 
You are receiving this mail because:
You are the assignee for the bug.