Old versions of our software in Bugzilla

Nate Graham nate at kde.org
Tue Sep 13 00:53:12 BST 2022


Thank you very much!

Nate



On 9/7/22 05:34, Jonathan Riddell wrote:
> OK I enabled the stable versions back to 5.18.0 for Plasma products in 
> bugzilla.
> 
> Jonathan
> 
> 
> On Tue, 6 Sept 2022 at 23:49, Nate Graham <nate at kde.org 
> <mailto:nate at kde.org>> wrote:
> 
>     We still get bug reports from versions as far back as Plasma 5.18,
>     but I
>     haewn't seen anything older than that in a long time. So maybe let's
>     only cull a version when it's older than the previous LTS version (not
>     the current LTS version).
> 
>     Nate
> 
> 
> 
>     On 9/6/22 16:36, Jonathan Riddell wrote:
>      >
>     http://embra.edinburghlinux.co.uk/~jr/tmp/Screenshot_2022-09-06_at_23-26-42_Select_version_of_product__plasma-nm_.png
>     <http://embra.edinburghlinux.co.uk/~jr/tmp/Screenshot_2022-09-06_at_23-26-42_Select_version_of_product__plasma-nm_.png>
> 
>      >
>     <http://embra.edinburghlinux.co.uk/~jr/tmp/Screenshot_2022-09-06_at_23-26-42_Select_version_of_product__plasma-nm_.png
>     <http://embra.edinburghlinux.co.uk/~jr/tmp/Screenshot_2022-09-06_at_23-26-42_Select_version_of_product__plasma-nm_.png>>
>      >
>      >
>      > On Tue, 6 Sept 2022 at 23:34, Nate Graham <nate at kde.org
>     <mailto:nate at kde.org>
>      > <mailto:nate at kde.org <mailto:nate at kde.org>>> wrote:
>      >
>      >     Bad link? That takes me to a paste that shows "asdf" and a
>     link to a
>      >     screenshot that I can't see.
>      >
>      >     Nate
>      >
>      >
>      >     On 9/6/22 16:27, Jonathan Riddell wrote:
>      >      > Which of these versions do you think should be enabled?
>      >      >
>      >      > https://invent.kde.org/-/snippets/2333
>     <https://invent.kde.org/-/snippets/2333>
>      >     <https://invent.kde.org/-/snippets/2333
>     <https://invent.kde.org/-/snippets/2333>>
>      >      > <https://invent.kde.org/-/snippets/2333
>     <https://invent.kde.org/-/snippets/2333>
>      >     <https://invent.kde.org/-/snippets/2333
>     <https://invent.kde.org/-/snippets/2333>>>
>      >      >
>      >      > Jonathan
>      >      >
>      >      >
>      >      > On Tue, 6 Sept 2022 at 22:41, Nate Graham <nate at kde.org
>     <mailto:nate at kde.org>
>      >     <mailto:nate at kde.org <mailto:nate at kde.org>>
>      >      > <mailto:nate at kde.org <mailto:nate at kde.org>
>     <mailto:nate at kde.org <mailto:nate at kde.org>>>> wrote:
>      >      >
>      >      >     Greetings folks,
>      >      >
>      >      >     A while back we removed the versions on bugs.kde.org
>     <http://bugs.kde.org>
>      >     <http://bugs.kde.org <http://bugs.kde.org>>
>      >      >     <http://bugs.kde.org <http://bugs.kde.org>
>     <http://bugs.kde.org <http://bugs.kde.org>>> for older,
>      >      >     unsupported versions of our products, in the hope that
>     this would
>      >      >     discourage users from filing bugs if they are using those
>      >     versions.
>      >      >
>      >      >     Unfortunately this does not appear to have worked, and
>      >     instead people
>      >      >     file bugs with the version number field just set
>     completely
>      >     wrong, so
>      >      >     now it's harder to tell when they've submitted a bug while
>      >     using an old
>      >      >     unsupported version.
>      >      >
>      >      >     I would recommend in the short term that we re-add the old
>      >     versions to
>      >      >     alleviate this issue.
>      >      >
>      >      >     In the medium term, I would like to extend the
>     bugzilla bot
>      >     to post a
>      >      >     comment on bug reports filed against old unsupported
>     versions
>      >      >     recommending that the reporter instead ask their
>     distro for
>      >     support.
>      >      >
>      >      >
>      >      >     Nate
>      >      >
>      >
> 


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