Old versions of our software in Bugzilla
Nate Graham
nate at kde.org
Tue Sep 6 23:49:20 BST 2022
We still get bug reports from versions as far back as Plasma 5.18, but I
haewn't seen anything older than that in a long time. So maybe let's
only cull a version when it's older than the previous LTS version (not
the current LTS version).
Nate
On 9/6/22 16:36, Jonathan Riddell wrote:
> http://embra.edinburghlinux.co.uk/~jr/tmp/Screenshot_2022-09-06_at_23-26-42_Select_version_of_product__plasma-nm_.png
> <http://embra.edinburghlinux.co.uk/~jr/tmp/Screenshot_2022-09-06_at_23-26-42_Select_version_of_product__plasma-nm_.png>
>
>
> On Tue, 6 Sept 2022 at 23:34, Nate Graham <nate at kde.org
> <mailto:nate at kde.org>> wrote:
>
> Bad link? That takes me to a paste that shows "asdf" and a link to a
> screenshot that I can't see.
>
> Nate
>
>
> On 9/6/22 16:27, Jonathan Riddell wrote:
> > Which of these versions do you think should be enabled?
> >
> > https://invent.kde.org/-/snippets/2333
> <https://invent.kde.org/-/snippets/2333>
> > <https://invent.kde.org/-/snippets/2333
> <https://invent.kde.org/-/snippets/2333>>
> >
> > Jonathan
> >
> >
> > On Tue, 6 Sept 2022 at 22:41, Nate Graham <nate at kde.org
> <mailto:nate at kde.org>
> > <mailto:nate at kde.org <mailto:nate at kde.org>>> wrote:
> >
> > Greetings folks,
> >
> > A while back we removed the versions on bugs.kde.org
> <http://bugs.kde.org>
> > <http://bugs.kde.org <http://bugs.kde.org>> for older,
> > unsupported versions of our products, in the hope that this would
> > discourage users from filing bugs if they are using those
> versions.
> >
> > Unfortunately this does not appear to have worked, and
> instead people
> > file bugs with the version number field just set completely
> wrong, so
> > now it's harder to tell when they've submitted a bug while
> using an old
> > unsupported version.
> >
> > I would recommend in the short term that we re-add the old
> versions to
> > alleviate this issue.
> >
> > In the medium term, I would like to extend the bugzilla bot
> to post a
> > comment on bug reports filed against old unsupported versions
> > recommending that the reporter instead ask their distro for
> support.
> >
> >
> > Nate
> >
>
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