Proposal: move Klipper | Plasma Applet bugs into Plasmashell product

Ben Cooksley bcooksley at kde.org
Mon Apr 12 19:57:17 BST 2021


On Tue, 13 Apr 2021, 6:04 am Nate Graham, <nate at kde.org> wrote:

> On 4/12/21 11:56 AM, Ben Cooksley wrote:
> > There isn't an exact threshold.
> >
> > The issue is that email providers (such as Google, Outlook.com -
> > Microsoft, Yahoo and GMX) keep track of email servers sending patterns.
> > Should we deviate from these patterns, then their systems will
> > automatically impose restrictions - including at times totally refusing
> > to accept further email.
> >
> > It can also impact on decisions made by their spam filters, which can
> > lead to legitimate email going to spam folders and therefore being
> > missed by people. Depending on the age of the bug, it may also lead to
> > people marking email as spam - which will have an negative impact on the
> > reputation metrics they maintain, and increase the long term risk of
> > email going to the spam folder.
> >
> > This impacts on much more than just Bugzilla, as all KDE.org
> > "transactional" email is sent through one server - so a block against
> > Bugzilla will also block email from Identity, Gitlab and Phabricator
> > among others.
> >
> > It also has spillover implications to our mailing lists (which use a
> > separate server for handling their email) as all actions that take place
> > on Bugzilla lead to an email being sent to the kde-bugs-dist at kde.org
> > <mailto:kde-bugs-dist at kde.org> mailing list. Consequently, it will also
> > knock out delivery for those providers used by people subscribed to that
> > list.
> >
> > When we have had these incidents in the past it has sometimes taken
> > several days for the mail queue to drain for all of the involved
> > providers and for email delivery behaviour to totally return to normal.
> > This was very frustrating for the affected contributors at the time, and
> > there was nothing we could do for them except wait - and is therefore
> > something we should avoid.
>
> Thanks for the explanation. Can I ask you to do your magic to silently
> move all bugs in the Klipper product to the Plasmashell | Clipboard
> component? Looks like it's about 100 bugs.
>

We certainly can look into getting that actioned.

Can you please file a ticket for this?

Given how recent this thread is I'd also like to see a little bit more time
given to allow for those who might have been away over the last 12-24 hours
a chance to respond.

Cheers,
Ben


> Nate
>
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