Review Request 110633: Don't report crashes if version is disabled in Bugzilla

[Ben Cooksley]

> On May 24, 2013, 9:44 p.m., Jekyll Wu wrote:
> > Bugzilla itself (since 4.2.5) already rejects any attempt against disabled versions. So even without this patch, DrKonqi users won't be able to create crash report against disabled versions in the end. From developers POV, you don't need to worry about that.
> > 
> > The problem is usability for users. I'm not sure this reused error dialog is more informative than the existing one in https://bugs.kde.org/attachment.cgi?id=78600&action=edit. So I'm against this patch in its current simple form.
> > 
> > As said in [1][2], I'm working on a patch for the usability improvement and plan to make it into 4.11. I will create a review request today or tomorrow. 
> > 
> > 
> > [1] https://bugs.kde.org/show_bug.cgi?id=315073#c3
> > [2] https://bugs.kde.org/show_bug.cgi?id=318769#c1
> 
> Martin Gräßlin wrote:
>     > Bugzilla itself (since 4.2.5) already rejects any attempt against disabled versions.
>     Bugzilla does blcok, but DrKonqi still reports them as "unknown" version. I know it because I see the crash reports coming in
> 
> Martin Gräßlin wrote:
>     > So I'm against this patch in its current simple form.
>     Are you also against into backporting it to prevent that we stop getting useless crash reports? I worked on this for fixing a real world problem. Just look at: 
>     https://bugs.kde.org/buglist.cgi?list_id=661927&bug_severity=crash&chfieldto=Now&query_format=advanced&chfield=[Bug%20creation]&chfieldfrom=2013-01-01&version=unspecified&longdesc=kwin%20%284.8&product=kwin&longdesc_type=allwordssubstr
>     
>     All crashes reported this year against KWin 4.8.
>     
>     Yes the dialog might not be best, but I cannot change it because it's in string freeze. I agree that for 4.11 something better should be done, but this is more for 4.10 and older (especially older).

Perhaps it might be worth requesting a string freeze exemption here?


- Ben


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On May 24, 2013, 2:54 p.m., Martin Gräßlin wrote:
> 
> -----------------------------------------------------------
> This is an automatically generated e-mail. To reply, visit:
> http://git.reviewboard.kde.org/r/110633/
> -----------------------------------------------------------
> 
> (Updated May 24, 2013, 2:54 p.m.)
> 
> 
> Review request for KDE Runtime, Plasma, Ben Cooksley, and Myriam Schweingruber.
> 
> 
> Description
> -------
> 
> Bugzilla provides a feature to disable versions. This means that the developers do not want to have further reports for this version. Any crash report is by that not helpful any more. So let's just disable reporting crashes for such bugs.
> 
> If this change gets accepted I intend to backport it to 4.10 and to inform kde-packagers about it to ship it as an update to *all* version they support. This would automatically prevent most duplicates report we get e.g. for KWin.
> 
> 
> Diffs
> -----
> 
>   drkonqi/reportinterface.cpp 4190c40 
> 
> Diff: http://git.reviewboard.kde.org/r/110633/diff/
> 
> 
> Testing
> -------
> 
> See https://bugs.kde.org/show_bug.cgi?id=320217 - the bug was created with version 4.10.60. Afterward the version got disabled and DrKonqi doesn't allow me to report crashes for this version anymore.
> 
> 
> File Attachments
> ----------------
> 
> With it disabled
>   http://git.reviewboard.kde.org/media/uploaded/files/2013/05/24/drkonqi-disabled.png
> 
> 
> Thanks,
> 
> Martin Gräßlin
> 
>

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