the utter failure of bugzilla (and us?)

[todd rme]

On Mon, May 30, 2011 at 10:41 AM, Aaron J. Seigo <aseigo at kde.org> wrote:
> On Monday, May 30, 2011 01:06:07 you wrote:
>> * Voting: Only allow if every user has just one vote per bug or use a
>> different system
>
> voting is useless. no matter the system, it is too easy to skew the results by
> "promoting" your pet bug on dot.kde.org, planetkde.org, forums.kde.org, irc
> ... all places we see that happening.
>
> "votes" in the form of duplicate reports is usually far more telling, ime.

This seems to be encouraging users to post duplicates whenever
possible.  Aren't we trying to avoid duplicates?

Your approach means that if someone is trying to be a good community
member and searching diligently for other similar bugs before posting
theirs, they are actually discouraging the fixing of their bug.  They
would be more likely to get their bug fixed if they intentionally made
a duplicate.

I would think telling users that duplicates are the best way to get
their bug fixed would just lead to people asking others to duplicate
their pet bug rather than vote for it, so the same problem would exist
but the damage to bko would be far worse.

-Todd