[Owncloud] Discussions on the ML

Thu Mar 21 13:52:44 UTC 2013

Tornóci, Chris,

don’t worry about feeling stupid. File all issues you have on Github, even
if you might think it’s not an issue. Other users will/should give their
feedback over there also. It’s not just for developers.

This mailing list is for other general discussions. We don’t want to have
issue discussions in 2 places because most of the time the issue is already
reported on Github.

So don’t worry. If you misunderstood or misconfigured something we’ll also
track that down in the issue on Github. Maybe other people had that problem
too and we need to update the documentation.

Is that ok?

On Thu, Mar 21, 2013 at 2:06 PM, Chris Green <cl at isbd.net> wrote:

> On Thu, Mar 21, 2013 at 01:55:35PM +0100, Tornóci László wrote:
> > On 03/21/2013 01:42 PM, Bernhard Posselt wrote:
> > >The thing youre describing is actually not a problem, we ask people to
> > >provide logs etc on github and if we dont have enough information or
> > >cant reproduce it over a longer period we close the issue anyways.
> > >Asking for bugs on the mailing lists kinda spams my inbox and keeps me
> > >from fixing problems.
> >
> > If I am confident enough that I have discovered a bug, then I file a
> > bug report on github. But I am not always sure, if that is a bug, so
> > yes, it makes sense to discuss it here and get feedback from other
> > users.
>
> Yes, I agree.  As a relatively new (i.e. naive) user of OwnCloud it may
> well be that 'problems' I encounter are simply because I have
> misunderstood or misconfigured something.
>
>
> > It happened to me already that I filed a bug on github, and as it
> > turned out the problem was that the cache in my browser was not
> > cleared, and I had javascript functions from the pre-upgrade version
> > after an upgrade. I felt silly to use the time of a developer
> > unnecessarily. (Although I learned from the experience).
> >
> That one has caught me out too.
>
> --
> Chris Green
> _______________________________________________
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> Owncloud at kde.org
> https://mail.kde.org/mailman/listinfo/owncloud
>
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