[Owncloud] disappointed users

[Daniel Molkentin]

On 08/16/2013 11:44 AM, Thomas Wanderer wrote:
> Just an Idea...
>
> Why not having a "Report issue formular" on the forum which uses a 
> GitHub guest account and requests the user to fill in at least some 
> details and descriptions. This eases it for users to submit issues 
> that end up at the right place and OC benefits from more detailed 
> issue descriptions and less complaining about bugs not taken serious.
>
Without being able to reach the reporter, most bug reports are 
worthless, because the reports are incomplete, or we can't reproduce 
them due to a slightly different environments.

Cheers,
   Daniel

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