[Owncloud] Bug reposts about ownCloud 2012 withinbugs.owncloud.org

[Frank Karlitschek]

We still don't have a decision if we move or not yet.
Something to discuss further in 2 weeks.


Frank


On 16.05.2012, at 19:59, Georg Ehrke <ownclouddev at georgswebsite.de> wrote:

> I thought we will use Github Issues when we move to GitHub ?!
> 
> Cheers, 
> Georg
> 
> Am 16.05.2012 um 19:57 schrieb Alain Bourgeois:
> 
>> One list is ok, but ..
>> Is there any indication where the bug comes from ?
>> In general : everything is mixed : all versions including alpha, beta, current ... paying ?
>> 
>> Is there a way to try to define what you are at !
>> 
>> Discussions after OC-4, I suppose
>> 
>> Alain
>> -----Message d'origine----- From: Frank Karlitschek
>> Sent: Wednesday, May 16, 2012 7:02 PM
>> To: Thomas Müller
>> Cc: owncloud at kde.org Mailinglist ; mgmt at owncloud.com
>> Subject: Re: [Owncloud] Bug reposts about ownCloud 2012 withinbugs.owncloud.org
>> 
>> Sure. Someone from ownCloud Inc. will look into the bugs of the commercial version.
>> 
>> Community members can ignore it of course. But it´s still helpful to have it in the same bugtracker because not every bug is about packaging. And if a bug is about the actual code then the bug effects both versions.
>> 
>> 
>> Frank
>> 
>> 
>> 
>> On 16.05.2012, at 18:52, Thomas Müller <thomas.mueller at tmit.eu> wrote:
>> 
>>> Hi Frank,
>>> 
>>> well the code might me the same, but the packages produced within OBS are not the same.
>>> 
>>> Here is a report as of today:
>>> http://bugs.owncloud.org/thebuggenie/owncloud/issues/oc-675
>>> 
>>>> From my point of view nobody within the ownCloud community can do anything for the user at this point.
>>> (I even thing only a few know about the packages and that they are different ;-) )
>>> 
>>> I think it's not a big issue at the moment, but might be in the future if the packages diverge more.
>>> 
>>> In case they will stay almost the same we/you shall consider to produce only one package for community and enterprise.
>>> 
>>> 
>>> Don't get me wrong on that - I see an issue and I seek clarification. ;-)
>>> 
>>> Take care,
>>> 
>>> Tom
>>> 
>>> 
>>> Am Mittwoch, dem 16.05.2012 um 18:42 schrieb Frank Karlitschek:
>>>> Hi Thomas,
>>>> 
>>>> it´s perfectly fine to track the bugs on bugs.owncloud.org especially because the code is the same. So the bugs are also the same :-)
>>>> 
>>>> 
>>>> Customers who pay us for support can be sure that their bugs are fixed very fast.
>>>> 
>>>> 
>>>> 
>>>> Frank
>>>> 
>>>> 
>>>> 
>>>> On 16.05.2012, at 18:22, Thomas Müller <thomas.mueller at tmit.eu> wrote:
>>>> 
>>>>> Gentlemen,
>>>>> 
>>>>> who are we going to handle bug reports on the enterprise packages of ownCloud?
>>>>> Especially today issues have been reported against the ownCloud 2012 packages.
>>>>> 
>>>>> Shall we reject these issues within bugs.owncloud.org?
>>>>> Assign them all to a specific user e.g. an ownCloud Inc account?
>>>>> 
>>>>> Currently the packages are almost identical and support one or the other makes technically no difference.
>>>>> But as soon as they start to differ more it'll be not that easy.
>>>>> 
>>>>> In addition ownCloud Inc. wants to earn money for the support - seems odd to give free support on bugs.owncloud.org!
>>>>> Don't bit the hand, which feeds (some) of us! ,-)
>>>>> 
>>>>> Take care,
>>>>> 
>>>>> 
>>>>> Tom
>>>>> 
>>>>> 
>>>>> -- 
>>>>> Thomas Müller                 E-Mail: thomas.mueller at tmit.eu
>>>>> 
>>>>> _______________________________________________
>>>>> Owncloud mailing list
>>>>> Owncloud at kde.org
>>>>> https://mail.kde.org/mailman/listinfo/owncloud
>>>> 
>>>> 
>>>> -- 
>>>> Frank Karlitschek (frank at owncloud.com)
>>>> Chief Technology Officer
>>>> ownCloud Inc.
>>>> 
>>>> Your Data, Your Cloud, Your Way!
>>>> 
>>>> ownCloud GmbH, GF: Markus Rex, Holger Dyroff
>>>> Schloßäckerstrasse 26a, 90443 Nürnberg, HRB 28050 (AG Nürnberg)
>> 
>> 
>> -- 
>> Frank Karlitschek (frank at owncloud.com)
>> Chief Technology Officer
>> ownCloud Inc.
>> 
>> Your Data, Your Cloud, Your Way!
>> 
>> ownCloud GmbH, GF: Markus Rex, Holger Dyroff
>> Schloßäckerstrasse 26a, 90443 Nürnberg, HRB 28050 (AG Nürnberg)
>> 
>> _______________________________________________
>> Owncloud mailing list
>> Owncloud at kde.org
>> https://mail.kde.org/mailman/listinfo/owncloud 
>> _______________________________________________
>> Owncloud mailing list
>> Owncloud at kde.org
>> https://mail.kde.org/mailman/listinfo/owncloud


-- 
Frank Karlitschek (frank at owncloud.com)
Chief Technology Officer
ownCloud Inc.

Your Data, Your Cloud, Your Way!

ownCloud GmbH, GF: Markus Rex, Holger Dyroff
Schloßäckerstrasse 26a, 90443 Nürnberg, HRB 28050 (AG Nürnberg)