[Owncloud] Bug reposts about ownCloud 2012 withinbugs.owncloud.org

[Alain Bourgeois]

One list is ok, but ..
Is there any indication where the bug comes from ?
In general : everything is mixed : all versions including alpha, beta, 
current ... paying ?

Is there a way to try to define what you are at !

Discussions after OC-4, I suppose

Alain
-----Message d'origine----- 
From: Frank Karlitschek
Sent: Wednesday, May 16, 2012 7:02 PM
To: Thomas Müller
Cc: owncloud at kde.org Mailinglist ; mgmt at owncloud.com
Subject: Re: [Owncloud] Bug reposts about ownCloud 2012 
withinbugs.owncloud.org

Sure. Someone from ownCloud Inc. will look into the bugs of the commercial 
version.

Community members can ignore it of course. But it´s still helpful to have it 
in the same bugtracker because not every bug is about packaging. And if a 
bug is about the actual code then the bug effects both versions.


Frank



On 16.05.2012, at 18:52, Thomas Müller <thomas.mueller at tmit.eu> wrote:

> Hi Frank,
>
> well the code might me the same, but the packages produced within OBS are 
> not the same.
>
> Here is a report as of today:
> http://bugs.owncloud.org/thebuggenie/owncloud/issues/oc-675
>
>> From my point of view nobody within the ownCloud community can do 
>> anything for the user at this point.
> (I even thing only a few know about the packages and that they are 
> different ;-) )
>
> I think it's not a big issue at the moment, but might be in the future if 
> the packages diverge more.
>
> In case they will stay almost the same we/you shall consider to produce 
> only one package for community and enterprise.
>
>
> Don't get me wrong on that - I see an issue and I seek clarification. ;-)
>
> Take care,
>
> Tom
>
>
> Am Mittwoch, dem 16.05.2012 um 18:42 schrieb Frank Karlitschek:
>> Hi Thomas,
>>
>> it´s perfectly fine to track the bugs on bugs.owncloud.org especially 
>> because the code is the same. So the bugs are also the same :-)
>>
>>
>> Customers who pay us for support can be sure that their bugs are fixed 
>> very fast.
>>
>>
>>
>> Frank
>>
>>
>>
>> On 16.05.2012, at 18:22, Thomas Müller <thomas.mueller at tmit.eu> wrote:
>>
>>> Gentlemen,
>>>
>>> who are we going to handle bug reports on the enterprise packages of 
>>> ownCloud?
>>> Especially today issues have been reported against the ownCloud 2012 
>>> packages.
>>>
>>> Shall we reject these issues within bugs.owncloud.org?
>>> Assign them all to a specific user e.g. an ownCloud Inc account?
>>>
>>> Currently the packages are almost identical and support one or the other 
>>> makes technically no difference.
>>> But as soon as they start to differ more it'll be not that easy.
>>>
>>> In addition ownCloud Inc. wants to earn money for the support - seems 
>>> odd to give free support on bugs.owncloud.org!
>>> Don't bit the hand, which feeds (some) of us! ,-)
>>>
>>> Take care,
>>>
>>>
>>> Tom
>>>
>>>
>>> -- 
>>> Thomas Müller                 E-Mail: thomas.mueller at tmit.eu
>>>
>>> _______________________________________________
>>> Owncloud mailing list
>>> Owncloud at kde.org
>>> https://mail.kde.org/mailman/listinfo/owncloud
>>
>>
>> -- 
>> Frank Karlitschek (frank at owncloud.com)
>> Chief Technology Officer
>> ownCloud Inc.
>>
>> Your Data, Your Cloud, Your Way!
>>
>> ownCloud GmbH, GF: Markus Rex, Holger Dyroff
>> Schloßäckerstrasse 26a, 90443 Nürnberg, HRB 28050 (AG Nürnberg)


-- 
Frank Karlitschek (frank at owncloud.com)
Chief Technology Officer
ownCloud Inc.

Your Data, Your Cloud, Your Way!

ownCloud GmbH, GF: Markus Rex, Holger Dyroff
Schloßäckerstrasse 26a, 90443 Nürnberg, HRB 28050 (AG Nürnberg)

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