[Owncloud] usability testing

Georg Ehrke georg at owncloud.com
Thu May 10 16:19:32 UTC 2012


Am 10.05.2012 um 16:48 schrieb Tom Needham:

>> OWNCLOUD.ORG
>> Page needs to be translated.
> 
> I shall investigate this. Maybe we can include the strings in the transfer project without it being in owncloud?
Why we don't use qTranslate? Frank uses it on ownCloud.com
> 
>> A newly created text file was not directly editable.
> 
> Can I have steps to reproduce. I tried creating a text file with the 'new' button and also via WebDAV and both were editable without a refresh.
> 
>> Text files should be formatted better, the line numbers are too
>> present and monospace font is bad.
> 
> I disagree, although it is a 'text editor', it should really be called code editor. A proper rich text editor should do the job properly, rather than creating a solution that doesn't fit either use case.
> 
> Awesome work though!
> 
> Cheers,
> Tom
> 
> Tom Needham
> tom at owncloud.com
> 
> On 10 May 2012, at 13:59, Jan-Christoph Borchardt <hey at jancborchardt.net> wrote:
> 
>> As some of you already know I currently work on bringing together
>> usability students and free software projects. 2 student groups work
>> on ownCloud, one does card sorting, one classic usability testing.
>> 
>> In the tests today there were quite some problems, especially with the
>> calendar. Since we need to polish it for ownCloud 4, here are the
>> first recommendations we extracted from the first usability tests
>> (more will follow tomorrow, when the next tests are done).
>> 
>> 
>> OWNCLOUD.ORG
>> Page needs to be translated.
>> 
>> FILES
>> Sharing via email does not give any feedback.
>> Clicking a music file to play it did not work.
>> Search did not work, at all.
>> A newly created text file was not directly editable.
>> Text files should be formatted better, the line numbers are too
>> present and monospace font is bad.
>> 
>> MUSIC
>> Disconnect between playlist and music collection. If you play one
>> song, then the next button either does not do anything or play the
>> song again. Should skip to the next song in the music collection.
>> 
>> CONTACTS
>> Do not show nickname, organization and group by default! Only image,
>> name, email, phone and address
>> Remove the suggestions of the name field "contact new, new contact, bla bla"
>> The telephone nr and email categorization is way too prominent
>> 
>> CALENDAR
>> Month view is current default, week view should be.
>> The popup is too complicated. Cut "categories", and "calendar" should
>> just use the default calendar (color code that here as well!)
>> If full day event is selected, do not show the time fields!
>> Show the time info in one line: From [date] [time] to [date] [time]
>> The calendar chooser shows "Array" 3 times, no calendar name
>> Contrast of the type and calendar color is too low. All the calendar
>> colors should be a lighter color (or when darker, the typeface should
>> be white.)
>> 
>> BOOKMARKS
>> Adding bookmark without content is possible.
>> Remove the "Tags" input field altogether. Tags can be given after
>> adding, but not as an upfront barrier.
>> 
>> 
>> 
>> We did not test the other apps (Pictures was not used, Tasks was
>> disabled because it has a load of features and is very confusing) and
>> this is only a set of first results. My time is very limited right now
>> (and no wifi on my personal laptop) but I will try to also work on
>> improving based on these results. Please let me know if you have any
>> questions.
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