[okular] [Bug 471198] Ocular crashes when unplugging UCB-C multi-monitor docking station.

Pierre Racz bugzilla_noreply at kde.org
Wed Jun 21 16:46:01 BST 2023


https://bugs.kde.org/show_bug.cgi?id=471198

--- Comment #2 from Pierre Racz <pracz at genetec.com> ---
Hello Dave,

> 3. I notice the backtrace contains a call to drawImage(), which happens for
> text annotations. Does the crash happen only when a document or page with
> annotations is displayed?

The PDF in question was GoLang_UGN-FE-39.pdf (which is used to be free) :
* [Ultimate Go Notebook | Ardan
Labs](https://www.ardanlabs.com/ultimate-go-notebook/)

That PDF does not have annotations.

> 2. Do you have a hiDPI screen, i. e. an other screen scale than 100%?
This is the Description of the Physical Setup:
* "Dell Thunderbolt Docking Station (WD22TB4)" is plugged into the USB-C port
of my laptop (HP_Spectre_x360_Convertible_13-aw2xxx),
* Dell Keyboard
* Dell Mouse

The two external HDMI display are  :
* [32" Dell S3220DGF -
Specifications](https://www.displayspecifications.com/en/model/21491b82)
- Resolution on the External Monitor: 2560x1440 60hz
- Resolution on the Internal Monitor: 2560x1440 60hz
- Scaling on both external monitors is 1.5

> 1. Are you able to install debugging symbols, so we get a more detailed
> backtrace?

Yes, tell me where to get the symbols, as I have not complied KDE myself.

Pierre




-----Original Message-----
From: David Hurka <bugzilla_noreply at kde.org>
Sent: Wednesday, June 21, 2023 01:11
To: Pierre Racz <pracz at genetec.com>
Subject: [okular] [Bug 471198] Ocular crashes when unplugging UCB-C
multi-monitor docking station.

https://bugs.kde.org/show_bug.cgi?id=471198

David Hurka <david.hurka at mailbox.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|REPORTED                    |NEEDSINFO
         Resolution|---                         |WAITINGFORINFO

--- Comment #1 from David Hurka <david.hurka at mailbox.org> ---
Thanks for reporting.
1. Are you able to install debugging symbols, so we get a more detailed
backtrace?
2. Do you have a hiDPI screen, i. e. an other screen scale than 100%?
3. I notice the backtrace contains a call to drawImage(), which happens for
text annotations. Does the crash happen only when a document or page with
annotations is displayed?

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