[okular] [Bug 444297] New: Okular "Could not open" a certain PDF, with no other details
Wolfgang Faust
bugzilla_noreply at kde.org
Sat Oct 23 23:29:39 BST 2021
https://bugs.kde.org/show_bug.cgi?id=444297
Bug ID: 444297
Summary: Okular "Could not open" a certain PDF, with no other
details
Product: okular
Version: 21.08.2
Platform: Neon Packages
OS: Linux
Status: REPORTED
Severity: normal
Priority: NOR
Component: general
Assignee: okular-devel at kde.org
Reporter: wolfgangmcq+acct-bugs.kde.org at gmail.com
Target Milestone: ---
SUMMARY
I have what I believe is a valid PDF document (at any rate, `gs` can show it
just fine). When I open it in Okular, I get an error dialog box that says
"Could not open file:///path/to/document.pdf." (obviously with the actual path
in it), and no hints as to what might have gone wrong.
STEPS TO REPRODUCE
1. Open a certain PDF. (I *think* the problem is something to do with it having
a digital signature; it’s a PDF I downloaded from DocuSign and that’s the error
I got from another program I tried opening it with.)
OBSERVED RESULT
"Could not open file:///path/to/document.pdf."
The only output when opened in a terminal is:
Unable to open QuickAnnotatingTools XML definition
which also appears when I open a PDF that works fine, so I don’t think it’s
related.
EXPECTED RESULT
The PDF opens, or, barring that, some information on what could be wrong.
SOFTWARE/OS VERSIONS
Linux/KDE Plasma: KDE Neon 5.23, on Ubuntu 20.04 Focal
KDE Plasma Version: 5.23.1
KDE Frameworks Version: 5.87.0
Qt Version: 5.15.3
ADDITIONAL INFORMATION
Possibly related: Bug 321483, from 2013, regarding a similarly unhelpful
message when opening a PPT file (except that has output on stderr).
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