[okular] [Bug 389953] okular ignores paper size when printing

Michael Weghorn bugzilla_noreply at kde.org
Wed Feb 7 14:24:30 UTC 2018


https://bugs.kde.org/show_bug.cgi?id=389953

--- Comment #10 from Michael Weghorn <m.weghorn at posteo.de> ---
(In reply to Attila from comment #7)
> You can check now the attached files error_log and the output of systemctl
> status cups.service

Thanks!

At first glance, I don't see anything obvious. What is interesting here is that
no "real" CUPS filters are processed, as the printer seems to support
"application/postscript".

Can you please also attach the PPD file for your printer? It should be located
at /etc/cups/ppd/HPM880.ppd

What would also be interesting is the print file generated by Okular. You can
for example get it as follows:

* stop the printer, command: "sudo cupsdisable HPM880"
* start print job from Okular as before

The file should then then be located under "/var/spool/cups/d<JOB_ID>-001"
(where "<JOB_ID>" needs to be replaced by the ID for the CUPS print job.
Can you please attach that file here as well?

(Then you can start the printer again (command "sudo cupsenable HPM880" and the
printout should take place.)

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