[Okular-devel] [okular] [Bug 316968] New: Printing a pdf file doesn't add it to the print queue, nor does it generate an error

Odipides sa0836561663 at hotmail.com
Mon Mar 18 13:26:41 UTC 2013


https://bugs.kde.org/show_bug.cgi?id=316968

            Bug ID: 316968
           Summary: Printing a pdf file doesn't add it to the print queue,
                    nor does it generate an error
    Classification: Unclassified
           Product: okular
           Version: 0.15.5
          Platform: Other
                OS: Linux
            Status: UNCONFIRMED
          Severity: major
          Priority: NOR
         Component: general
          Assignee: okular-devel at kde.org
          Reporter: sa0836561663 at hotmail.com

Platform - Linux Mint 14, KDE - fully updated
KDE Platform Version 4.9.5

I have a pdf file which I can view perfectly in Okular. When I try to print it
to an HP 1022, USB attached device, Okular doesn't generate an error but the
document never appears on the print queue.

lpusb output (sees the device - 003:003)
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 003 Device 003: ID 03f0:2c17 Hewlett-Packard LaserJet 1022
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0955:7002 NVidia Corp. 
Bus 001 Device 004: ID 0408:2fb1 Quanta Computer, Inc. 
Bus 002 Device 003: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 002 Device 004: ID 8086:0189 Intel Corp.

USB make-URI output
~ $ hp-makeuri 003:003

HP Linux Imaging and Printing System (ver. 3.12.6)
Device URI Creation Utility ver. 5.0

Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

CUPS URI: hp:/usb/HP_LaserJet_1022?serial=JM0GRHC

output from lsmod (usbp is present)
lsmod | grep usb
usblp                  18140  0 
btusb                  18334  0 
bluetooth             209199  22 bnep,rfcomm,btusb
usbhid                 46947  1 hid_logitech_dj
hid                   100366  2 hid_logitech_dj,usbhid

I can print the document from Evince without any trouble and I've checked the
CUPS log, but there is nothing (new) in it after a print attempt


Reproducible: Always

Steps to Reproduce:
1. USB connected HP 1022 using the default driver
2. Load the pdf into Okular (Sample on
http://dl.dropbox.com/u/1166899/UK-Tax.pdf) Although the problem appears to be
independent of the pdf document - all the ones I have tried have failed.
3. Print the document
Actual Results:  
Examination of the HP print queue shows it's empty

Expected Results:  
The document should print (it does with Evince)

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