[Okular-devel] [Bug 253284] New: okular crashes on Windows 7 Pro 64-bit upon File > Open
Rand Kmiec
rkdart at alum.dartmouth.org
Tue Oct 5 05:03:28 CEST 2010
https://bugs.kde.org/show_bug.cgi?id=253284
Summary: okular crashes on Windows 7 Pro 64-bit upon File >
Open
Product: okular
Version: 0.10.4
Platform: MS Windows
OS/Version: MS Windows
Status: UNCONFIRMED
Severity: crash
Priority: NOR
Component: general
AssignedTo: okular-devel at kde.org
ReportedBy: rkdart at alum.dartmouth.org
Version: 0.10.4 (using KDE 4.4.4)
OS: MS Windows
Using Windows 7 (professional, 64-bit), okular crashes when I choose File >
Open. No open dialog actually comes up, just get an "okular.exe has stopped
working" window with a crash in QtCore4.dll. Same behavior occurs whether or
not I run in administrative mode. Other Qt-based apps such as Qt Creator do
not crash when I try their File > Open dialogs.
Looking at Process Monitor, it looks like okular does go through my drives and
tries to list contents, failing to do so on two USB drives that host TrueCrypt
volumes and thus can't be accessed directly (D: and F:, which are mounted as P:
and Q:), with result "INVALID PARAMETER". I'm suspicious that this is the
reason for the crash.
Disabling access to those 2 drives via
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoDrives
and
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoViewOnDrive
prevents them from showing up in the Computer display, but they are still
scanned according to Process Monitor, with the "INVALID PARAMTER" message.
Reproducible: Always
Steps to Reproduce:
Choose File > Open
Actual Results:
okular crashes
Expected Results:
File open dialog should be displayed
OS: WindowsNT (i686) release Windows 7
Compiler: cl.exe
Crash data:
Problem signature:
Problem Event Name: APPCRASH
Application Name: okular.exe
Application Version: 0.0.0.0
Application Timestamp: 4c0dbfc4
Fault Module Name: QtCore4.dll
Fault Module Version: 4.6.2.0
Fault Module Timestamp: 4c0a29a7
Exception Code: c0000005
Exception Offset: 001009b3
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
In case the call stack is useful (probably isn't), here's what I get from
Visual Studio:
==========================================
QtCore4.dll!671009b3()
[Frames below may be incorrect and/or missing, no symbols loaded for
QtCore4.dll]
QtGui4.dll!652dcca5()
QtGui4.dll!65446e4f()
QtGui4.dll!652e3cf1()
kio.dll!0176bc1a()
kio.dll!0176c85a()
kfile.dll!08cd3ca3()
msvcr90.dll!free(void * pBlock=0x08d0e8b5) Line 110 C
00dad33c()
kernel32.dll!_HeapFree at 12() + 0x14 bytes
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