[Kroupware] FW: Toltec and Outlook with Kolab

[Josef Moffett]

Sorry to take so long to forward this to the group as well. (haven't been at
my pc since the weekend)

-----Original Message-----
From: Josef Moffett 
Sent: 19 March 2004 15:41
To: 'Support'
Subject: RE: Toltec and Outlook with Kolab


Thanks for the reply.

A bit of fiddling on my side sorted it out.

I'm afraid it was a failure to understand the nature of the UID's (partly
due to a different look on the manual). After undersanding that the uid
required that the uid be an email at the kolab domain it all fell into
place.

The system now works fine - now I need only set up the mail and address book
sides and the shared folders on outlook - a Monday morning job I think. Had
enough of pc's for the day (Outlook started playing up with the exchange
side and crashed at least 20 times).

Back to where I was though once I got the Toltec working with exchange. Now
to move (well, copy) everything across and test it in earnest that way.

Kind regards - sorry for calling fire while still trying the options.

Cheers
Joe

-----Original Message-----
From: Support [mailto:support at radleys.co.za]
Sent: 19 March 2004 10:39
To: 'Josef Moffett'
Subject: RE: Toltec and Outlook with Kolab


Hi Joe,

I just need some more information:

What version of Kolab are you using and what is the version of cyrus?

Are you trying to login as a user at domain.tlc or are you trying to login as
manager via Toltec?

Regards

Joon Radley
Radley Network Technologies CC
Cell: +27 (0)83 368 8557
Fax: +27 (0)12 998 4346
E-mail: joon at radleys.co.za
  

> -----Original Message-----
> From: Josef Moffett [mailto:josef.moffett at mauripharm.com] 
> Sent: Friday, March 19, 2004 8:15 AM
> To: support at radleys.co.za
> Subject: Toltec and Outlook with Kolab
> 
> Hi there,
> 
> We have just installed the Kolab server (thanks for the info 
> on your site on this, it was a breeze using your suggestions) 
> and the toltec connector for outlook.
> 
> We are currently running a eval licence.
> 
> We have the following problem.
> 
> The user ID is obviously the primary email address in kolab 
> (as set by the kolab web interface. Once a user is created he 
> or she can log in using this on the web interface.
> 
> However, using this on the toltec connector does not allow 
> the user to authenticate - the error is as follows
> 
> Connecting to cedar.monreve
> IMAP4 server found
> STARTTLS successful.
> Unable to authenticate the user with PLAIN
> 
> The Encrypt is (obviously) on.
> 
> 
> BUT, when we create an admin or a maintainer user with a 
> designated UID then the system logs them on no problem
> 
> In other words, the problem appears to arise when the user 
> has a UID that includes "@" and "." in the uid.
> 
> Is this assessment the case, and is there a work around 
> (other than perhaps setting the primary email address to 
> "xyz" without any "@" or "."?
> 
> Kind regards
> 
> Joe
> 


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