[kopete-bugs] [Bug 230165] New: Communication errors not displayed

ancoron.luciferis at gmail.com ancoron.luciferis at gmail.com
Wed Mar 10 08:51:14 CET 2010


https://bugs.kde.org/show_bug.cgi?id=230165

           Summary: Communication errors not displayed
           Product: kopete
           Version: unspecified
          Platform: Ubuntu Packages
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: NOR
         Component: general
        AssignedTo: kopete-bugs at kde.org
        ReportedBy: ancoron.luciferis at gmail.com


Version:            (using KDE 4.4.1)
OS:                Linux
Installed from:    Ubuntu Packages

I just added my gmail.com jabber account to kopete and it doesn't go online as
expected. After several failing attempts to resolve this issue by double and
triple checking the settings and my credentials I started to run kopete from
the terminal and capturing the output.

Strange enough that all output goes to stderr instead of just the warnings and
errors it I found the reason and wondered myself how this can be called
"stable":

The jabber server returns the error message in XML
...
<error type="auth" code="403">
<forbidden xmlns="urn:ietf:params:xml:ns:xmpp-stanzas"/>
<text xmlns="urn:ietf:params:xml:ns:xmpp-stanzas">Username or password not
correct.</text>
</error>
...

and Kopete says: ...slotClientDebugMessage: "Client stream error."

???

The server response is totally valid according to RFC-3920:

http://tools.ietf.org/html/rfc3920#section-9.3.4

So Kopete just doesn't pay any attention to that. And it doesn't give any
information to the user. And in turn the user will not be able to resolve the
issue as long as he doesn't know what issue to resolve.

Acceptable error-reporting is not one of KDE4's advantages.

I will attach the captured output of kopete of the short session.

I used this command to capture it:
kopete 2>&1 | sed -u -e 's/"/\\"/g' -e 's/^\(.*\)$/echo "[`date +"%F %T.%N"`]
\1"/' | sh | tee kopete.log


Some additional system information:

OS: Kubuntu Lucid Alpha 3 (latest updates applied)
Kernel: 2.6.33 mainline AMD64
KDE: 4.4.1
Kopete: 1.0.0
Ubuntu package version: 4:4.4.1-0ubuntu1

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