KMyMoney 4.6.6 - unable to delete or edit a transaction.

[Joe Harrington]

Being a newbee, I can't chime in on Eric's real problem, but I noticed 
Eric is using an old verison because he obtained it from ubuntu, I am 
using the current version with Kubuntu (18.04). I think I got it in a 
debian package but it installed and works just fine.

Joe Harrington


On 6/4/2018 5:32 PM, Eric Watson wrote:
> Hi Jack,
>
> I did say, I opened the closed account. However the "move" is grayed 
> out too.
>
> The "move" is available in account A1 but it just moves the origin, 
> not the destination.
>
> Eric
>
> On 04/06/18 22:17, Jack wrote:
>> Maybe. Can you reopen that closed account?  If so, then you should be 
>> able to go to it's ledger, right click on the transaction, and "move" 
>> it to the correct account.  Then re-close the old account. No need to 
>> delete and recreate the transaction.
>>
>> If that doesn't work, I'll wait for Thomas' suggestion, and maybe he 
>> will have an idea why it allowed you to create a transfer to a closed 
>> account.  In addition, in theory, if you hover over the transaction, 
>> I think you really should get a tooltip saying something like "Unable 
>> to edit transaction for account 'name of closed account' which is 
>> closed."
>>
>> On 2018.06.04 17:09, Eric Watson wrote:
>>> Hi Jack,
>>>
>>> Sorry about the name confusion.
>>>
>>> From your suggestions I have found what has caused the problem but 
>>> cannot rectify it.
>>>
>>> It also has a name confusion! Last year I had a savings account (now 
>>> closed) with a name almost identical to the name of the account B1. 
>>> In fact I had to edit the account name to differentiate it
>>>
>>>  It appears that I made the transfer from A1 to the closed account 
>>> and it was accepted without error.
>>>
>>> I opened all accounts and found the £500 transfer in the closed 
>>> account. However, I cannot delete it from A1 or the closed account.
>>>
>>> Are you able to assist now we know the cause?
>>>
>>> Eric
>>>
>>> On 04/06/18 21:45, Jack wrote:
>>>> On 2018.06.04 15:44, Eric Watson wrote:
>>>>> Hi Jack,
>>>>>
>>>>> I will answer your suggestions in the order made:
>>>> That was Thomas, although we both try to help. :-)  Your answers to 
>>>> my questions also helped clarify the situation, although not what 
>>>> is actually wrong.
>>>>>
>>>>> In the category field, (Deposit, Transfer, Withdrawal) it shows as 
>>>>> a Transfer and both the Pay to and Transfer to are completed 
>>>>> correctly. I am aware of the error indications shown in KMM. I 
>>>>> have also noticed that in addition to the grayed out Transfer 
>>>>> pop-up list, the options above the Deposit, Transfer, Withdrawal 
>>>>> are all grayed out except for New.
>>>> In the context menu, below the move and mark entries, there should 
>>>> also be two entries like "Go to B1" in one case showing the payee 
>>>> (Pay To) and the other case (Transfer To) being the account to 
>>>> which the funds should have gone.  If either of those are present, 
>>>> select them (one separate try for each) to see where it takes you.  
>>>> If neither is present, I'm a bit at a loss.
>>>>>
>>>>> I have used KMM for a number of years and never have had a problem 
>>>>> with correctly entering Transfers.
>>>>>
>>>>> Could I have created a black hole?
>>>> Unlikely, but it appears that although the correct account shows in 
>>>> the "Transfer to" field, the money has not shown up there.
>>>> One other place to look - in the Payees view, select the payee 
>>>> shown in the Pay To field (in case it wasn't on the context menu) 
>>>> and see how the transaction looks there.  See what the context menu 
>>>> (right click) looks like there also.
>>>>>
>>>>> When hovering over any transaction I have never noticed a tool 
>>>>> tip. No tool tip appears in this case.
>>>>>
>>>>> The account A1 was created on 23/8/15 and the 'bad' entry was 
>>>>> created on 1/6/20
>>>> When was account B1 created?
>>>>>
>>>>> I used the KMM consistency tool and it reported, "Finished: data 
>>>>> is consistent". I downloaded KMM from Ubuntu and am not sure if 
>>>>> your latest version would work correctly in xubuntu, hence the old 
>>>>> version.
>>>>>
>>>>> One further comment I have is that I have not transfered the money 
>>>>> to the wrong account because if £500 was entered in B1 all of the 
>>>>> accounts held in the bank are reconciled with those in KMM. I 
>>>>> could bodge the result by making a cash entry of £500 in B1.
>>>> Just in case, go to the Accounts view and see if there might be an 
>>>> "extra" account present you didn't know about.  I don't think you 
>>>> will find one, but clearly things are not behaving how we think 
>>>> they should, and it's easy enough to look.
>>>>>
>>>>> Eric
>>>>>
>>>>> On 04/06/18 20:15, Thomas Baumgart wrote:
>>>>>> Hi Eric,
>>>>>>
>>>>>> see my comments inline below
>>>>>>
>>>>>> On Montag, 4. Juni 2018 19:16:17 CEST Eric Watson wrote:
>>>>>>
>>>>>>> Hi Jack,
>>>>>>>
>>>>>>> The actual pysical bank shows the transfer occurred correctly. 
>>>>>>> It is the
>>>>>>> entries in KMM which are incorrect. Account A1 is less £500 but 
>>>>>>> account
>>>>>>> B1 never received the transaction. Therefore the total Assets 
>>>>>>> are £500
>>>>>>> less than they should be in KMM. (Not in the actual bank!). £500 
>>>>>>> has
>>>>>>> gone missing in KMM!
>>>>>> That means, the transaction was recorded in A1 but it does not 
>>>>>> have B1 assigned to it. If you look at the transaction form when 
>>>>>> this transaction is selected, what does it show in the category 
>>>>>> field? In case it is empty, the transaction should be shown in 
>>>>>> red and an exclamation mark inside a yellow triangle should be 
>>>>>> shown in the register. In case that icon is not visible, the 
>>>>>> category must have something in it (thanks to double-entry 
>>>>>> accounting I am very sure about this).
>>>>>>
>>>>>>> If I delete the transaction in A1 I can then re-make it and 
>>>>>>> hopefully,
>>>>>>> this time it will show as a deposit by transfer in B1, making 
>>>>>>> the Assets
>>>>>>> total correct.
>>>>>> Yes, make sure to use B1 as the category or 'transfer to'.
>>>>>>
>>>>>>> Well, for some reason the money left one account but did not 
>>>>>>> appear in
>>>>>>> the other in KMM.
>>>>>> Please see above. I went somewhere and is not lost. There is no 
>>>>>> such thing as black holes in the KMyMoney application ;)
>>>>>>
>>>>>>> As  said in my post, yes I get a pop-up 'Transactions options' 
>>>>>>> list when
>>>>>>> hovering over the entry but the only entries in the list which 
>>>>>>> are not
>>>>>>> grayed out (unusable), are new, move or mark. Both delete and 
>>>>>>> edit are
>>>>>>> grayed out.
>>>>>> This seems to be the case, when you press the right mouse button. 
>>>>>> This opens the so called context menu for the transaction. 
>>>>>> Hovering means to move the mouse over the transaction and then 
>>>>>> waiting for a so called tool-tip to appear. It could be, that 
>>>>>> nothing happens which is OK. In case KMyMoney identifies a 
>>>>>> problem it will tell you in this tool-tip.
>>>>>>
>>>>>> On the other hand, 4.6.6 is rather old. Could it be, that the 
>>>>>> transaction's post date is prior to the opening date of the 
>>>>>> account? You can see the account's opening date by selecting 
>>>>>> Account/Edit. It is one of the things I could think of why 
>>>>>> KMyMoney does not allow you to change the transaction.
>>>>>>
>>>>>>> On the same day, at the same time I made an identical £500 
>>>>>>> transfer from
>>>>>>> A1 to C1 and the 'Transaction options' list is correct, all 
>>>>>>> entries are
>>>>>>> available, none grayed out and the transaction took place 
>>>>>>> correctly.
>>>>>>>
>>>>>>> The error therefore is; why are some entries grayed out? Also, 
>>>>>>> why did
>>>>>>> the transfer not appear in the other account?
>>>>>> I hope I gave some explanations to both of the questions.
>>>>>>> I have saved the file but don't know what you mean by, "consistency
>>>>>>> check". It opens ok again without any change.
>>>>>> See the menu Tools/Consistency check. You can run it manually and 
>>>>>> KMyMoney (at least newer versions and I am not sure about 4.6.6 
>>>>>> right now) runs it automatically as part of the save operation. 
>>>>>> If you run it manually I expect it not to show any problems.
>>>>>>
>>>>>> In case all this does not help, please let us know what you found 
>>>>>> out while looking at the various things I mentioned above. We 
>>>>>> will get you going.
>>>>>>
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>> Thomas
>>>>>>
>>>>>>
>>>>>>
>>>>>>> On 04/06/18 17:29, Jack wrote:
>>>>>>>> On 2018.06.04 11:40, Eric Watson wrote:
>>>>>>>>> Hi,
>>>>>>>>>
>>>>>>>>> In my Ledger I have and entry which was made as a payment 
>>>>>>>>> transfer of
>>>>>>>>> funds to a savings account in the Ledger.
>>>>>>>>>
>>>>>>>>> The funds were never actually transferred but are recorded in the
>>>>>>>>> originating account as transferred.
>>>>>>>>>
>>>>>>>>> eg. A1 account transfers £500 to B1 account. A1 account total is
>>>>>>>>> correct but B1 account is £500 short.
>>>>>>>>>
>>>>>>>>> I would like to delete the entry in A1 account and remake it 
>>>>>>>>> so the
>>>>>>>>> transfer amount appears in the B1 account.
>>>>>>>>>
>>>>>>>>> When I right click on the bad entry I get the Transfer options 
>>>>>>>>> menu.
>>>>>>>>> On this menu both edit and delete are grayed out leaving the only
>>>>>>>>> options, new, move or mark.
>>>>>>>>>
>>>>>>>>> Advice would be appreciated please.
>>>>>>>>>
>>>>>>>>> Eric
>>>>>>>> Just to be sure I understand, you created a transaction which
>>>>>>>> transferred £500 from account A1 to account B1, and the bank 
>>>>>>>> does show
>>>>>>>> the money has left A1, but it has not yet arrived in B1. 
>>>>>>>> However, I am
>>>>>>>> not sure what you are trying to do.  If you delete the transaction
>>>>>>>> from A1, then will it not have £500 extra?  Also, since KMM 
>>>>>>>> follows
>>>>>>>> the principles of double entry bookkeeping, any money leaving one
>>>>>>>> account has to be added to some other account.
>>>>>>>>
>>>>>>>> However, if the program will not let you edit the transaction, 
>>>>>>>> we have
>>>>>>>> to figure out why.  If it will let you move or mark it, then it 
>>>>>>>> really
>>>>>>>> should let you edit or delete.  If you just hover the mouse 
>>>>>>>> over the
>>>>>>>> transaction, is there any popup indicating any sort of error
>>>>>>>> condition?  If you save the file, does the consistency check 
>>>>>>>> show any
>>>>>>>> error about that transaction?
>>>>>>>>
>>>>>>>> Jack
>>>>>
>>>>
>>>
>>
>