KMyMoney 4.6.6 - unable to delete or edit a transaction.

[Eric Watson]

Hi Jack,

Sorry about the name confusion.

 From your suggestions I have found what has caused the problem but 
cannot rectify it.

It also has a name confusion! Last year I had a savings account (now 
closed) with a name almost identical to the name of the account B1. In 
fact I had to edit the account name to differentiate it

  It appears that I made the transfer from A1 to the closed account and 
it was accepted without error.

I opened all accounts and found the £500 transfer in the closed account. 
However, I cannot delete it from A1 or the closed account.

Are you able to assist now we know the cause?

Eric

On 04/06/18 21:45, Jack wrote:
> On 2018.06.04 15:44, Eric Watson wrote:
>> Hi Jack,
>>
>> I will answer your suggestions in the order made:
> That was Thomas, although we both try to help. :-)  Your answers to my 
> questions also helped clarify the situation, although not what is 
> actually wrong.
>>
>> In the category field, (Deposit, Transfer, Withdrawal) it shows as a 
>> Transfer and both the Pay to and Transfer to are completed correctly. 
>> I am aware of the error indications shown in KMM. I have also noticed 
>> that in addition to the grayed out Transfer pop-up list, the options 
>> above the Deposit, Transfer, Withdrawal are all grayed out except for 
>> New.
> In the context menu, below the move and mark entries, there should 
> also be two entries like "Go to B1" in one case showing the payee (Pay 
> To) and the other case (Transfer To) being the account to which the 
> funds should have gone.  If either of those are present, select them 
> (one separate try for each) to see where it takes you.  If neither is 
> present, I'm a bit at a loss.
>>
>> I have used KMM for a number of years and never have had a problem 
>> with correctly entering Transfers.
>>
>> Could I have created a black hole?
> Unlikely, but it appears that although the correct account shows in 
> the "Transfer to" field, the money has not shown up there.
> One other place to look - in the Payees view, select the payee shown 
> in the Pay To field (in case it wasn't on the context menu) and see 
> how the transaction looks there.  See what the context menu (right 
> click) looks like there also.
>>
>> When hovering over any transaction I have never noticed a tool tip. 
>> No tool tip appears in this case.
>>
>> The account A1 was created on 23/8/15 and the 'bad' entry was created 
>> on 1/6/20
> When was account B1 created?
>>
>> I used the KMM consistency tool and it reported, "Finished: data is 
>> consistent". I downloaded KMM from Ubuntu and am not sure if your 
>> latest version would work correctly in xubuntu, hence the old version.
>>
>> One further comment I have is that I have not transfered the money to 
>> the wrong account because if £500 was entered in B1 all of the 
>> accounts held in the bank are reconciled with those in KMM. I could 
>> bodge the result by making a cash entry of £500 in B1.
> Just in case, go to the Accounts view and see if there might be an 
> "extra" account present you didn't know about.  I don't think you will 
> find one, but clearly things are not behaving how we think they 
> should, and it's easy enough to look.
>>
>> Eric
>>
>> On 04/06/18 20:15, Thomas Baumgart wrote:
>>> Hi Eric,
>>>
>>> see my comments inline below
>>>
>>> On Montag, 4. Juni 2018 19:16:17 CEST Eric Watson wrote:
>>>
>>>> Hi Jack,
>>>>
>>>> The actual pysical bank shows the transfer occurred correctly. It 
>>>> is the
>>>> entries in KMM which are incorrect. Account A1 is less £500 but 
>>>> account
>>>> B1 never received the transaction. Therefore the total Assets are £500
>>>> less than they should be in KMM. (Not in the actual bank!). £500 has
>>>> gone missing in KMM!
>>> That means, the transaction was recorded in A1 but it does not have 
>>> B1 assigned to it. If you look at the transaction form when this 
>>> transaction is selected, what does it show in the category field? In 
>>> case it is empty, the transaction should be shown in red and an 
>>> exclamation mark inside a yellow triangle should be shown in the 
>>> register. In case that icon is not visible, the category must have 
>>> something in it (thanks to double-entry accounting I am very sure 
>>> about this).
>>>
>>>> If I delete the transaction in A1 I can then re-make it and hopefully,
>>>> this time it will show as a deposit by transfer in B1, making the 
>>>> Assets
>>>> total correct.
>>> Yes, make sure to use B1 as the category or 'transfer to'.
>>>
>>>> Well, for some reason the money left one account but did not appear in
>>>> the other in KMM.
>>> Please see above. I went somewhere and is not lost. There is no such 
>>> thing as black holes in the KMyMoney application ;)
>>>
>>>> As  said in my post, yes I get a pop-up 'Transactions options' list 
>>>> when
>>>> hovering over the entry but the only entries in the list which are not
>>>> grayed out (unusable), are new, move or mark. Both delete and edit are
>>>> grayed out.
>>> This seems to be the case, when you press the right mouse button. 
>>> This opens the so called context menu for the transaction. Hovering 
>>> means to move the mouse over the transaction and then waiting for a 
>>> so called tool-tip to appear. It could be, that nothing happens 
>>> which is OK. In case KMyMoney identifies a problem it will tell you 
>>> in this tool-tip.
>>>
>>> On the other hand, 4.6.6 is rather old. Could it be, that the 
>>> transaction's post date is prior to the opening date of the account? 
>>> You can see the account's opening date by selecting Account/Edit. It 
>>> is one of the things I could think of why KMyMoney does not allow 
>>> you to change the transaction.
>>>
>>>> On the same day, at the same time I made an identical £500 transfer 
>>>> from
>>>> A1 to C1 and the 'Transaction options' list is correct, all entries 
>>>> are
>>>> available, none grayed out and the transaction took place correctly.
>>>>
>>>> The error therefore is; why are some entries grayed out? Also, why did
>>>> the transfer not appear in the other account?
>>> I hope I gave some explanations to both of the questions.
>>>> I have saved the file but don't know what you mean by, "consistency
>>>> check". It opens ok again without any change.
>>> See the menu Tools/Consistency check. You can run it manually and 
>>> KMyMoney (at least newer versions and I am not sure about 4.6.6 
>>> right now) runs it automatically as part of the save operation. If 
>>> you run it manually I expect it not to show any problems.
>>>
>>> In case all this does not help, please let us know what you found 
>>> out while looking at the various things I mentioned above. We will 
>>> get you going.
>>>
>>>
>>> Regards
>>>
>>> Thomas
>>>
>>>
>>>
>>>> On 04/06/18 17:29, Jack wrote:
>>>>> On 2018.06.04 11:40, Eric Watson wrote:
>>>>>> Hi,
>>>>>>
>>>>>> In my Ledger I have and entry which was made as a payment 
>>>>>> transfer of
>>>>>> funds to a savings account in the Ledger.
>>>>>>
>>>>>> The funds were never actually transferred but are recorded in the
>>>>>> originating account as transferred.
>>>>>>
>>>>>> eg. A1 account transfers £500 to B1 account. A1 account total is
>>>>>> correct but B1 account is £500 short.
>>>>>>
>>>>>> I would like to delete the entry in A1 account and remake it so the
>>>>>> transfer amount appears in the B1 account.
>>>>>>
>>>>>> When I right click on the bad entry I get the Transfer options menu.
>>>>>> On this menu both edit and delete are grayed out leaving the only
>>>>>> options, new, move or mark.
>>>>>>
>>>>>> Advice would be appreciated please.
>>>>>>
>>>>>> Eric
>>>>> Just to be sure I understand, you created a transaction which
>>>>> transferred £500 from account A1 to account B1, and the bank does 
>>>>> show
>>>>> the money has left A1, but it has not yet arrived in B1. However, 
>>>>> I am
>>>>> not sure what you are trying to do.  If you delete the transaction
>>>>> from A1, then will it not have £500 extra?  Also, since KMM follows
>>>>> the principles of double entry bookkeeping, any money leaving one
>>>>> account has to be added to some other account.
>>>>>
>>>>> However, if the program will not let you edit the transaction, we 
>>>>> have
>>>>> to figure out why.  If it will let you move or mark it, then it 
>>>>> really
>>>>> should let you edit or delete.  If you just hover the mouse over the
>>>>> transaction, is there any popup indicating any sort of error
>>>>> condition?  If you save the file, does the consistency check show any
>>>>> error about that transaction?
>>>>>
>>>>> Jack
>>
>