[Kmymoney] KMM - get online account update, some problems

[Michael Berger]

On Wednesday 21 September 2011 08:24:20 Thomas Baumgart wrote:
> Hi,
> 
> on Wednesday 21 September 2011 07:36:21 Michael Berger wrote:
> 
> 
> [...]
> 
> > In my case there is however one ugly flaw left:
> > I am having my own account and five accounts of other people to manage. I
> > am fully authorized to perform whatsoever action on these people's
> > accounts. (And, of course on my own account as well).
> > But while everything works just fine with those five accounts it does NOT
> > with my own account!!! (".... update job not supported by bank/backend..)
> > Needless to say that all accounts are with the same Bank and all six
> > accounts' setups are absolutely identical.
> > 
> > Thomas, I think this mystery must be caused by Fiducia or the Bank or
> > both and is not something my software is to blame for!?
> > Can you give a hint?
> 
> Hm, that is not so easy. Did you check that user and customer id are the
> same in this case?

Yes Thomas I did,
I filled in the User ID and left the Custumer ID blank as was recommended by 
my Bank's expert.
Subsequently the Custumer ID was automatically inserted.
Both are exactly the same.

Thanks and regards
Michael