[kmymoney] [Bug 401137] Failed to retrieve an exchange rate - Update Stock & Currency Prices

Thomas Baumgart bugzilla_noreply at kde.org
Sun Nov 18 10:26:31 GMT 2018


https://bugs.kde.org/show_bug.cgi?id=401137

Thomas Baumgart <tbaumgart at kde.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|REPORTED                    |NEEDSINFO
         Resolution|---                         |WAITINGFORINFO

--- Comment #1 from Thomas Baumgart <tbaumgart at kde.org> ---
It looks like your data file has been corrupted for some reason which is
causing this. Here's howto check:

1. Open the investment view and select the securities tab
2. Check for any E###### in the symbol column
3. For those that contain such a value, you need to change the symbol

Here's how to do that:

1. Switch to the Equities tab in the investment view

Repeat the following steps for each one of the items in the above list

2. Select the relevant investment account (once for each account)
3. For each equity listed with a symbol of said format, right click on it and
select 'Edit investment...'.
4. Click 'Next'
5. Change the value of the trading symbol field to the needed symbol for price
update
6. Click 'Next', click 'Finish'

Depending on the version you use, you might not be able to do all this (a
recent git master or 5.0.2 is not affected). Please report back if you have
problems or the problem persists, the instructions are unclear or whatever.
Please close the bug as 'FIXED' 'WORKSFORME' in case you resolve the problem.

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