[Kmymoney-devel] [kmymoney4] [Bug 315760] Unable to map to and online accounts at Capital One Bank

[KnowUNIX]

https://bugs.kde.org/show_bug.cgi?id=315760

--- Comment #10 from KnowUNIX <Stephen_Hatfield at ComCast.net> ---
Here is some more info about the changes:

Hi Craig (and everyone),

The errors that many of you are seeing is due to a new security constraint that
Capital One Bank has applied to their online banking service. By default, they
require customers to call them and "authorize" direct online banking services
for their accounts. This may be required, even if you have already used online
banking to connect to Capital One Bank.

In addition to requiring re-authorization, they are limiting the number of
"devices" that are allowed to connect to your account. In this case "devices"
means data files. If you only have one computer, but have three data files
(whether in Quicken, Moneydance or some other app), that counts as three
devices as far as their servers are concerned. If you have more than their
allocated number of "devices" then you'll get an error message saying something
along the lines of "Device not authorized".

To resolve this error, you can call Capital One Bank and explain that you seem
to have hit the limit of the number of clients or devices that can connect to
your account. They should be able to increase the number of "devices" that can
connect to your account and you should then be all set.

So, I have called them and also set the number of devices to "1", maybe I
should try "2" or "3" . . .

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