[Kmymoney-devel] [kmymoney4] [Bug 315760] New: Unable to map to and online accounts at Capital One Bank

[KnowUNIX]

https://bugs.kde.org/show_bug.cgi?id=315760

            Bug ID: 315760
           Summary: Unable to map to and online accounts at Capital One
                    Bank
    Classification: Unclassified
           Product: kmymoney4
           Version: 4.6.3
          Platform: Fedora RPMs
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: NOR
         Component: general
          Assignee: kmymoney-devel at kde.org
          Reporter: Stephen_Hatfield at ComCast.net

The excellent KMyMoney program began giving me an error msg when I tried to
update the account.  It has been working very well for me for the past several
years through the aqhbanking backend.

Here is the error msg:  

ERROR #2000 General error: "Error other than those specified by the remaining
error codes. (Note: Servers should provide a more specific error whenever
possible. Error code 2000 should be reserved for cases in which a more specific
code is not available.)"
Server message: This software isn't supported by Capital One Online Banking.
For more information, please visit www.capitalone.com/online-banking/faq/ or
call us at 1-877-442-3764, option 4,

I called them several times and spoke to numerous people.  The last one told me
that security enhancements around the number of auth devices were made to the
supported Quicken software package and the servers to enhance security.  Since
I was using un-supported software, I could only hope that it worked after
removing and re-adding my online account . . . for which I did and even tried
the slick, new built-in and still no light at the end of the tunnel.

It would save a lot of work to get this working again!

Reproducible: Always

Steps to Reproduce:
1.Account  =>  Map to online account
2.KMyMoney OFX
4. Select Capital One Bank  => Next
3. Enter User Name, Password, Quicken 2011 and either version => Next
Actual Results:  
ERROR #2000 General error: "Error other than those specified by the remaining
error codes. (Note: Servers should provide a more specific error whenever
possible. Error code 2000 should be reserved for cases in which a more specific
code is not available.)"
Server message: This software isn't supported by Capital One Online Banking.
For more information, please visit www.capitalone.com/online-banking/faq/ or
call us at 1-877-442-3764, option 4,

Expected Results:  
I expected the program to download my data

I'll never switch back to Windows or Quicken, so I'm rooting for a quick fix or
I'll need to start typing my data in!  Thanks for a great program and your
time!

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