Krita on Windows

[Wolthera]

I was not actually aware this was being done that often by us as a dev and
support team, it's usually  users amongst each other who do so. (Like, I
often hear people tell each other on forums that you must install linux to
really get krita to work, or something)

That said, I agree that we should not act as if using Krita on windows is
using it inefficiently. Especially because we all know Krita is not the
quickest program in the world: it is the price we pay for it being a real
industry-grade powerhouse. For that reason I try to ask for timing, as
those give a much fairer indication of what is going on and immidiately
dispel any ideas of the user being over sensitive. 3 seconds to hide a
layer is ridiculous by anyone's standards.

That said, the sad thing about releasing things is that you tend to get a
lot of pannicking people who are wondering why it doesn't work, and that
tends to obfuscate the fact that you actually never met this person before.
It's the first time on our irc and forums for many, and that's great! We've
been praised for our response time, and leaving behind a good impression!

People obviously want to use Krita, and while we're not superheroes, we can
still do our best to deliver them a solid program.

Post release is always a bit of a bitter pill, but I am sure we'll get to a
quiet period soon!
Op 28 feb. 2015 22:59 schreef "Boudewijn Rempt" <boud at valdyas.org>:

> Gals & Guys...
>
> In the past week, we've seen a bunch of reports about Krita being slow on
> Windows. I have no doubt that on the reporters' systems Krita _was_ slow.
> And that's something I really want to investigate.
>
> However: that doesn't mean that Krita on Windows is in general slower,
> laggier, or worse than Krita on Linux. Krita on Windows is not
> experimental. That's just not fair on all the effort I and Stuart and
> others have put into Krita on Windows. Windows being secondary is something
> we're accustomed to thinking and then to expressing -- oh, if you want to
> have the best experience, use Krita on Linux. That's where it comes form,
> that's where it belongs, that's where you need to go for the best
> experience.
>
> Honestly, that's _bunk_. Windows has got its limitations, but using my
> Cintiq, I prefer using Krita on Windows above using it on Gnome. I cannot
> use Krita on KDE, with the Cintiq. Better use Linux is misinformation that
> we shouldn't spread around.
>
> The problem is that Windows is not one, big, monolithic platform, it's a
> hugely variable landscape, and every system is significantly different from
> other systems, something which the users don't appreciate. Also, there are
> so bloody many Windows systems that it dwarves everything we know in the
> Linux world. A problem a half percent of a million experiences is going to
> mean a heck of a lot of bug reports. (And I love everyone who reports the
> issues!)
>
> I've had this experience before, and with the 2.9 release, it's hitting us
> in the face again: supporting Windows properly is _impossible_ for a small
> team like we are. Not that I'm not going to try.
>
> But it's still not _true_ that Krita on Windows is in all cases worse than
> Krita on Linux, is certain to be slower, laggier, not as good, just use
> Linux instead and so on. We need to get rid of that meme! Let's never give
> that as an answer to a windows user with problems!
>
> Where there are problems that I can identify, I want to fix them. I take
> all reports really seriously. But for our collective sanity it's immensely
> important to realize that there will always be reports of problems with
> Krita on Windows, and they will _always_ be phrased as "all other apps run
> fine, only Krita exhibits undesirable behaviour X, so Krita is totally
> broken." That's just, like taxes, a fact of live... Just don't echo that
> back at our Windows users with problems.
>
> Boudewijn
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