[dolphin] [Bug 474037] New: Dolphin cannot access iPod Touch 4G after entering passcode: Unhandled lockdownd -5 internal error

bugzilla_noreply at kde.org bugzilla_noreply at kde.org
Fri Sep 1 22:28:56 BST 2023


https://bugs.kde.org/show_bug.cgi?id=474037

            Bug ID: 474037
           Summary: Dolphin cannot access iPod Touch 4G after entering
                    passcode: Unhandled lockdownd -5 internal error
    Classification: Applications
           Product: dolphin
           Version: unspecified
          Platform: Archlinux
                OS: Linux
            Status: REPORTED
          Severity: normal
          Priority: NOR
         Component: general
          Assignee: dolphin-bugs-null at kde.org
          Reporter: ofalltester at gmail.com
                CC: kfm-devel at kde.org
  Target Milestone: ---

SUMMARY
After plugging in my iPod Touch 4G, entering the passcode on it, and opening it
through Dolphin, it gives me the following error:
"Internal Error
Please send a full bug report at https://bugs.kde.org
Unhandled lockdownd code '-5'"
Sometimes when plugging in the iPod, it only shows a nonexistent "Portable
Media Player", and I need to replug in the iPod to get the actual iPod name to
show up in Disks and Devices.


STEPS TO REPRODUCE
1. Plug in an iPod Touch 4G
2. Wait up to a minute until the name of the iPod shows up in Disks and Devices
("Portable Media Player" is not the iPod)
2a. If "(iPod name) iPod" does not show up, replug the iPod on both sides of
cable, or restart computer.
3. Open the "(iPod name) iPod" by clicking "Open in File Manager"
4. Error appears

OBSERVED RESULT
Red error "popup" appears, and no contents are shown.

EXPECTED RESULT
iPod is readable in the same way as with an iPhone device.

SOFTWARE/OS VERSIONS
Linux: 6.1.44-1-lts 64bit
KDE Plasma Version: 5.27.7
KDE Frameworks Version: 5.108.0
Qt Version: 5.15.10
Running EndeavourOS

ADDITIONAL INFORMATION
Packages are up to date as of 2023-08-25.
Disks and Devices shows a "Portable Media Player", but it does nothing
(probably unrelated to this issue).
I have tried pairing via idevicepair, but even ifuse cannot mount the iPod. No
idevice tools work.
lsusb recognizes the iPod correctly.
A Macbook running High Sierra is able to open the iPod in iTunes.

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