[dolphin] [Bug 456559] New: Dolphin does not recognize .mp4 video files as videos when viewing files on my mobile phone via USB connection.

HeathenHacks bugzilla_noreply at kde.org
Sun Jul 10 18:37:40 BST 2022


https://bugs.kde.org/show_bug.cgi?id=456559

            Bug ID: 456559
           Summary: Dolphin does not recognize .mp4 video files as videos
                    when viewing files on my mobile phone via USB
                    connection.
           Product: dolphin
           Version: 22.04.3
          Platform: Other
                OS: Linux
            Status: REPORTED
          Severity: normal
          Priority: NOR
         Component: general
          Assignee: dolphin-bugs-null at kde.org
          Reporter: MrRessiPiyent125 at gmail.com
                CC: kfm-devel at kde.org
  Target Milestone: ---

SUMMARY

Dolphin does not seem to recognize .mp4 video files as videos when viewing
files on my mobile phone via USB connection. I have set the "Skip previews for
remote files" to 9999999999999MB and I have ffmpegthumbs installed/enabled on
the preview settings of Dolphin.

STEPS TO REPRODUCE
1. If you have a mobile phone that records videos with .mp4 extensions, view
the media files on your mobile phone via USB connection using Dolphin
2. If you're not seeing the thumbnail of your video, check properties and see
if it says MPEG-4 audio instead of MPEG-4 video.
3. Then, transfer the .mp4 file to your local storage and check the properties
again to see if it changed to MPEG-4 video.

OBSERVED RESULT

Dolphin sees the .mp4 videos on my phone as MPEG-4 audio for some reason. But,
when I play it, it plays the video as expected, and when I transfer an mp4 file
from my phone to my local storage, it becomes an MPEG-4 video and reveals its
thumbnail.

I'm really confused, because .mov video files are showing their thumbnails, but
.mp4 video files doesn't.

The provided images below showcases what was said above.

I can view the thumbnails of all my locally stored media files properly, tho.


EXPECTED RESULT

Normally, it should just show all the thumbnails of media files because that's
what I set it to do. 

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
Linux/KDE Plasma: ArcoLinux [5.18.10-arch1-1]
(available in About System)
KDE Plasma Version: 5.25.2
KDE Frameworks Version: 5.95.0
Qt Version: 5.15.5

ADDITIONAL INFORMATION

Device Used: Samsung Galaxy A71
Reddit Post Link:
https://www.reddit.com/r/kde/comments/vvobhj/confused_as_to_what_im_doing_wrong_dolphin_does/

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