[dolphin] [Bug 447115] New: Dolphin reports "Access denied" when moving files from ext4 to ntfs

Llyw bugzilla_noreply at kde.org
Fri Dec 17 09:12:33 GMT 2021


https://bugs.kde.org/show_bug.cgi?id=447115

            Bug ID: 447115
           Summary: Dolphin reports "Access denied" when moving files from
                    ext4 to ntfs
           Product: dolphin
           Version: 20.04.2
          Platform: openSUSE RPMs
                OS: Linux
            Status: REPORTED
          Severity: normal
          Priority: NOR
         Component: general
          Assignee: dolphin-bugs-null at kde.org
          Reporter: llyw.linux at coders-haven.net
                CC: kfm-devel at kde.org
  Target Milestone: ---

SUMMARY
When attempting to move a file /mnt/ext4/Test.txt from an ext4 partition to a
ntfs partition /mnt/ntfs, dolphin reports an "Access denied to
/mnt/ntfs/Test.txt." error with the option to retry or cancel. When canceling,
one can see that the file was indeed moved. When doing this in split view, the
view of the old location will however still show the old file until one
refreshes. When retrying, this gives the error "The file or folder does not
exist." and one has to press "Cancel" as "Retry" would continue showing this
dialog. (This last dialog does technically make sense as the file was indeed
moved.) Note that the software does not crash in any case. (This did happen
with earlier versions but is already fixed, see #364039 and #368287.)

The error does not appear when moving a file from a ntfs partition to an ext4
partition.

The error does not appear when copying the file (both from ext4 to ntfs *and*
vice versa).

The partitions are mounted as follows:
UUID=EXT4PART /mnt/ext4 ext4    noatime,acl,user_xattr,nofail 0 2
UUID=NTFSPART /mnt/ntfs ntfs-3g
noatime,users,gid=users,fmask=113,dmask=002,locale=en_US.UTF-8 0 0



STEPS TO REPRODUCE
1. Move a file from an ext4 partition to a ntfs partition using dolphin 20.04.2

OBSERVED RESULT
The file is moved but an access-denied error message appears and the view of
the source location is still showing the old file. (I have no indication as to
what actually went wrong.)

EXPECTED RESULT
The file is moved, no error message appears.

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: openSUSE Leap 15.3
(available in About System)
KDE Plasma Version: 5.18.6
KDE Frameworks Version: 5.76.0
Qt Version: 5.12.7

ADDITIONAL INFORMATION
I am using an SSD, which should explain why I am using the noatime mount
option.

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