[dolphin] [Bug 430606] New: Dolphin cannot connect to MTP device

[bugzilla_noreply at kde.org]

https://bugs.kde.org/show_bug.cgi?id=430606

            Bug ID: 430606
           Summary: Dolphin cannot connect to MTP device
           Product: dolphin
           Version: 20.08.2
          Platform: Other
                OS: Linux
            Status: REPORTED
          Severity: normal
          Priority: NOR
         Component: general
          Assignee: dolphin-bugs-null at kde.org
          Reporter: yuilytg7 at gmail.com
                CC: kfm-devel at kde.org
  Target Milestone: ---

SUMMARY

Dolphin shows error message when I try to connect to MTP device

STEPS TO REPRODUCE
1. Connect Samsung Galaxy Tab S4 to PC via USB cable
2. Allow the connection from the tablet
3. In the system tray notification, click to open the tablet with Dolphin
4. Dolphin display an empty folder and the error message: "The file or folder
udi=/org/kde/solid/udev/sys/devices/pci0000:00/0000:00:14.0/usb1/1-4 does not
exist."

OBSERVED RESULT

Error message

EXPECTED RESULT

Dolphin should open my SMTP device and show internal and SD memory

SOFTWARE/OS VERSIONS

Operating System: Kubuntu 20.10
KDE Plasma Version: 5.19.5
KDE Frameworks Version: 5.74.0
Qt Version: 5.14.2
Kernel Version: 5.8.0-33-generic
OS Type: 64-bit
Processors: 12 × Intel® Core™ i7-8750H CPU @ 2.20GHz
Memory: 15,5 GiB of RAM
Graphics Processor: GeForce GTX 1060/PCIe/SSE2

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