reporting bugs as an ordinary user
Wolfgang Jeltsch
wolfgang at jeltsch.net
Tue Dec 26 14:08:02 GMT 2006
Hello,
<http://konqueror.kde.org/investigatebug/> says: “Please always test the
latest version available. For browser bugs this means the latest development
version, which can be very different from the latest stable release.”
I’d like to point out that this is very problematic, in my opinion. The
average user doesn’t run a current development version but a version packaged
by his GNU/Linux distributor. For such a user it would be extremely
time-consuming or impossible to download current KDE, compile it himself,
install it parallel to his normal KDE installation, and check for a bug in
it.
Developers have the current development version installed. It seems to me
that they sometimes forget that a large amount of their users is in a totally
different situation. Or do the developers just don’t care for the problems
of the majority of users as long as they get a certain amount of bug reports
from elsewhere?
I’d be very happy if you could discuss this point with me.
Best wishes,
Wolfgang
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