E-Mails are cleared out from IMAP-folders after mailbox migration
Thomas Hejze
thejze at gmx.at
Sat Sep 13 17:41:11 BST 2025
The background:
I own a private domain and use the service of a provider for E-Mail services
to that domain. Because my long term provider decided to impose a migration
from IMAP/SMTP to Microsoft356 upon its customers, I had to change my
provider. I decided to do that by making a local copy of all my E-Mails in my
inbox and all IMAP Folders below and then copy them back to an IMAP/SMTP
account which was set up freshly at my new provider. All this should by done
by Kontact/KMail.
System: kdepim/akonadi binary packages of a standard OpenSuse 15.6
installation, version: 23.08.5, release bp156.1.3.
After sucessfully setting up the fresh account I moved E-Mails and folders
back to the Inbox. Then the first weird thing occurred: Some of those folders
reappeared in the local folder structure. I removed those obvious duplicates
by deleting the folders one by one in the tree view.
After a few minutes I noticed that some of the folders in the IMAP tree were
cleared out (not all!). Fortunately I had a backup on an external harddisk, so
I was able to restore the missing E-Mails in a local tree (although it took
quite some time). However, after copying the E-Mails from their local to the
corresponding IMAP folder the same happened again. The IMAP folders were
emptied again after a few minutes.
I repeated this several times, always the same. I can confirm that the E-Mails
were copied to the server of the provider, I checked this via Webmail. So
there must be something in the client/agent/akonadi chain that makes that
undemanded folder clearence.
Please give me some advice, how to solve that problem.
Best regards
Thomas Hejze
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